Customer Experience Leader

18 hours ago


Sydney, New South Wales, Australia Officeworks Ltd Full time
Company Overview

Officeworks Ltd is a leading retailer of office products and services. Our mission is to provide an exceptional shopping experience for our customers, driven by our commitment to quality, service, and value.

The Role
  • As a Customer Experience Leader, you will be responsible for creating a welcoming and engaging environment for our customers.
  • You will lead and motivate your team to achieve sales targets and KPIs, driving business growth and profitability.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to optimize store operations and improve customer experience.
Your Qualifications
  • A strong background in retail leadership, with expertise in customer experience and team management.
  • Proven ability to communicate effectively with colleagues and customers, fostering strong relationships and trust.
  • A leader who can drive results-oriented initiatives and measure their impact.
  • Ability to navigate complex problems and prioritize tasks to meet deadlines.
  • A collaborative mindset, working closely with others to achieve shared goals.
Our Culture

We believe in the power of inclusivity and diversity, celebrating the unique perspectives and experiences of our team members. At Officeworks Ltd, you'll find a supportive and dynamic work environment that encourages growth, innovation, and teamwork. Enjoy our comprehensive benefits package, including:

  • Competitive salary and benefits.
  • Opportunities for professional development and career advancement.
  • A comprehensive health and wellness program.
  • A generous parental leave policy.

Join us as a Customer Experience Leader at Officeworks Ltd, and become part of a team that is passionate about making a difference in the lives of our customers and employees.



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