Customer Experience Director
6 days ago
We are seeking a highly skilled Team Leader to join our team at Zephyr Bar. As a key member of our team, you will be responsible for ensuring seamless service delivery, managing staff performance, and maintaining high standards of quality.
About the Role
The Team Leader will be responsible for overseeing the operations of Zephyr Bar, ensuring high standards of quality and consistency. This role requires strong leadership skills, excellent communication skills, and a passion for delivering exceptional customer experiences.
Responsibilities
* Oversee the operations of Zephyr Bar, ensuring high standards of quality and consistency
* Manage staff performance and provide coaching and feedback
* Collaborate with other teams to achieve business objectives
* Develop and implement strategies to improve guest satisfaction and loyalty
Requirements
To succeed as a Team Leader at Hyatt, you will need:
* Relevant experience in a similar role or venue
* Strong service skills, including carrying 3 plates and tray service
* A passion for people and providing exceptional service
* Excellent personal presentation and grooming
Benefits
We offer a range of benefits to support your career growth and well-being, including:
* After 90 days of service, 12 complimentary nights of accommodation per year to use across Hyatt Hotels globally (T&Cs)
* Generous discounted accommodation worldwide for associates as well as friends and family
* Reward and recognition programs
* Learning and development opportunities
* Fully laundered uniform
* Discounted city parking
Application Instructions
Please include in your application which role specifically you are interested in.
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