Customer Experience Director

6 days ago


Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time
Team Leader Role
We are seeking a highly skilled Team Leader to join our team at Zephyr Bar. As a key member of our team, you will be responsible for ensuring seamless service delivery, managing staff performance, and maintaining high standards of quality.

About the Role
The Team Leader will be responsible for overseeing the operations of Zephyr Bar, ensuring high standards of quality and consistency. This role requires strong leadership skills, excellent communication skills, and a passion for delivering exceptional customer experiences.

Responsibilities
* Oversee the operations of Zephyr Bar, ensuring high standards of quality and consistency
* Manage staff performance and provide coaching and feedback
* Collaborate with other teams to achieve business objectives
* Develop and implement strategies to improve guest satisfaction and loyalty

Requirements
To succeed as a Team Leader at Hyatt, you will need:
* Relevant experience in a similar role or venue
* Strong service skills, including carrying 3 plates and tray service
* A passion for people and providing exceptional service
* Excellent personal presentation and grooming

Benefits
We offer a range of benefits to support your career growth and well-being, including:
* After 90 days of service, 12 complimentary nights of accommodation per year to use across Hyatt Hotels globally (T&Cs)
* Generous discounted accommodation worldwide for associates as well as friends and family
* Reward and recognition programs
* Learning and development opportunities
* Fully laundered uniform
* Discounted city parking

Application Instructions
Please include in your application which role specifically you are interested in.
  • Strategic Director

    1 day ago


    Sydney, New South Wales, Australia Director File Full time

    Strategic Director - New South Wales - Director File 1 day ago Job title: Director of Corporate Strategy Description Director of Corporate Strategy We are seeking a highly experienced Strategic Director to join our team as a Business Advisory Leader.About the Opportunity This is an excellent opportunity for a senior professional to drive business growth and...


  • Sydney, New South Wales, Australia Director File Full time

    Director of Operations - New South Wales 1 day ago Job Title: Senior Director Position Description At our boutique firm, we pride ourselves on delivering exceptional service quality.As a Senior Director, you will be responsible for driving business growth through effective client relationship management and leadership.Expertise Our team excels in providing...


  • Sydney, New South Wales, Australia Datadog, Full time

    Customer Success LeadershipWe're looking for a seasoned professional to lead our customer success efforts as a Director, Customer Success. The successful candidate will have a strong track record of driving customer satisfaction and retention while developing and maintaining accurate team forecasts, coaching and guiding teams through renewal and expansion...


  • Sydney, New South Wales, Australia Director File Full time

    Strategic Director Role - New South Wales - Director File 1 day ago Job title: Director of Corporate Strategy Description This is an exciting opportunity for a professional to join our firm as a Business Advisory Director.You will provide business advisory, strategic planning, and tax compliance services to clients and help drive business growth.Key...


  • Sydney, New South Wales, Australia Director File Full time

    Business Solutions Director - New South Wales - Director File 3 days ago Job title: Director of Business Advisory Description Senior Business Development Position As a Director of Business Advisory, you will play a critical role in shaping the future of our business and driving growth through innovation and excellence.You will be responsible for developing...


  • Sydney, New South Wales, Australia Director File Full time

    Director of Corporate Strategy - New South Wales 1 day ago Job title: Business Advisory Director Position Description This is an exciting opportunity for an experienced professional to join our CA firm in Sydney as a Business Advisory Director.In this role, you will provide business advisory, strategic planning, and tax compliance services to our clients and...


  • Sydney, New South Wales, Australia Director File Full time

    Strategic Planning Director - New South Wales - Director File Job title: Director of Corporate Strategy Description About the Role: We seek an experienced professional to join our Sydney office as a Business Advisory Director.In this role, you will deliver high-quality services that meet client expectations.Your primary responsibility will be to maintain...


  • Sydney, New South Wales, Australia Director File Full time

    Director of Business Advisory - New South Wales Unlock your potential and join our team as a Strategic Growth Leader, contributing to the success of our clients through innovative business advisory, strategic planning, and tax compliance services.Main Responsibilities: Pursue new business opportunities through strategic relationship management.Maintain a...


  • Sydney, New South Wales, Australia Resources Group Full time

    Our client is a global CX insights agency, known for bridging the gap between technology and insights with offices in Sydney and London.They design, build, and implement bespoke tech-led Vo C, CX, and brand tracking projects—leveraging advanced technology and AI-powered dashboards to capture real-time customer experience data.Their real-time insights allow...


  • Sydney, New South Wales, Australia Director File Full time

    Director of Business Growth - New South Wales This is an exciting opportunity for a Business Advisory Lead to join our team.You will provide business advisory, strategic planning, and tax compliance services to clients, helping them achieve their business goals.Key Responsibilities: Lead the delivery of business advisory, strategic planning, and tax...


  • Sydney, New South Wales, Australia United Cellars Full time

    About the JobWe are seeking a seasoned and strategic Senior Sales Director to lead our Call Centre Sales, Customer Service, and Wine Auctions division. As a critical member of our team, you will be responsible for driving sales performance, customer engagement, and auction success.Main AccountabilitiesDevelop and execute sales strategies to meet and exceed...


  • Sydney, New South Wales, Australia ClearCompany Full time

    Unlock your potential as a leader in customer success with ClearCompany.About the RoleWe are seeking an experienced Director of Customer Experience and Growth to lead our global customer success team. As a key member of our leadership team, you will be responsible for driving adoption, retention, growth, and renewals for our customers.In this role, you will...


  • Sydney, New South Wales, Australia UHG (Unified Healthcare Group) Full time

    About Unified Healthcare GroupUnified Healthcare Group (UHG) is a leading provider of innovative healthcare solutions, empowering businesses and healthcare providers to achieve better outcomes through our medEbridge platform. We strive to make a meaningful impact on the lives of individuals by connecting them with the right health practitioners, facilitating...


  • Sydney, New South Wales, Australia Amazon Full time

    About the Team:At Amazon, we're committed to delivering exceptional customer experiences through innovative solutions. As a Customer Experience Director - Amazon Pickup Locations, you will play a pivotal role in driving growth, customer satisfaction, and loyalty for Amazon Pickup and Return Points in Australia.You will be responsible for developing and...


  • Sydney, New South Wales, Australia Northcott Full time

    About the RoleThe Customer Experience Manager will be responsible for developing and implementing strategies to improve customer interactions across multiple touchpoints and channels. This includes analyzing customer feedback, surveys, and data to identify areas for improvement and develop solutions to enhance the customer experience.


  • Sydney, New South Wales, Australia ClearCompany Full time

    About This OpportunityWe are looking for a talented individual to lead our customer experience efforts. As a customer experience innovation director, you will have the opportunity to shape the future of our customer experience and drive business growth.Responsibilities:Develop and execute a comprehensive CX strategy that drives business growth and improves...


  • Sydney, New South Wales, Australia Inter IKEA Systems B.V. Full time

    About this roleThis position is a unique opportunity to drive sales growth and customer satisfaction in a dynamic retail environment.ResponsibilitiesDrive sales growth: Analyse market trends, monitor competition, and prioritise products to enhance profitability.Lead the sales floor team: Ensure co-workers have the necessary knowledge and skills to meet...


  • Sydney, New South Wales, Australia Inter IKEA Systems B.V. Full time

    Job DescriptionThe Sales Team Leader plays a critical role in driving sales growth and improving customer experience. This position requires strong leadership skills, commercial acumen, and a customer-centric mindset.The ideal candidate will have prior experience managing high-performing teams and a proven track record of driving sales growth.

  • Operations Manager

    1 day ago


    Sydney, New South Wales, Australia Director File Full time

    We are seeking a highly experienced Senior Director to drive business growth through effective client relationship management and leadership at Director File. The ideal candidate will possess at least 12-15 years of experience working with diverse clients, including individuals, businesses, and small-medium enterprises.Key Responsibilities:Drive business...


  • Sydney, New South Wales, Australia Microsoft Full time

    Job DescriptionWe are looking for a Senior Support Engineering Manager to join our Customer Service & Support (CSS) organization. As a key member of our team, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues.Key ResponsibilitiesCustomer Relationship Management: You will manage the customer...