Customer Experience Advocate
6 days ago
We are Insider, a leading B2B SaaS company that empowers businesses to drive growth worldwide. Our AI-native platform for Customer Experience and Marketing connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
Having achieved unicorn status, we were congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. We have been recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.
We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.
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Customer Experience Advocate
4 days ago
Sydney, New South Wales, Australia BaseUp Technologies Full timeWe're BaseUp Technologies, a company that's passionate about delivering exceptional customer experiences through our innovative software platform and hardware solutions.We're seeking a Customer Experience Advocate to join our team and help us shape the future of technology in Australia.In this role, you'll work closely with our development team to resolve...
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Customer Service Advocate
6 days ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeWe are seeking a dedicated Customer Service Advocate to join our team at Tideri Jobbörse. In this role, you will be responsible for providing top-notch customer service to our clients by resolving their technical issues efficiently and effectively.Job DescriptionThe Customer Service Advocate will be responsible for:Providing customer service via phone,...
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Customer Service Advocate
6 days ago
Sydney, New South Wales, Australia CMC Markets Full timeAdvocate for Customer SatisfactionAs a CUSTOMER SERVICE ADVOCATE at CMC Markets, you'll be the face of our company, interacting with clients to understand their needs and provide solutions. You'll work closely with our team to identify opportunities to enhance the client experience.Your Key ResponsibilitiesYou'll respond to client queries via phone, email,...
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APAC Customer Advocate
3 days ago
Sydney, New South Wales, Australia Klaviyo Inc. Full timeAPAC Customer AdvocateWe are seeking a highly motivated APAC Customer Advocate to join our Sydney Office team. As the first point of contact for new Klaviyo customers, you will be responsible for guiding them through their initial setup and enablement, ensuring they achieve their goals.About the Team:We are a rapidly growing team, and this is an exciting...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia Atlassian Full timeAs a key member of Atlassian's Customer Support Services team, you'll play a vital role in shaping the customer experience.Responsibilities and RequirementsYou'll be responsible for investigating customer complaints, conducting root cause analysis, and providing resolutions.Collaborate with cross-functional teams to identify opportunities for process...
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Customer Success Advocate
10 hours ago
Sydney, New South Wales, Australia nCino Full timeJob DescriptionWe're looking for a Customer Success Advocate who is passionate about delivering exceptional customer experiences. As a key member of our support team, you'll work closely with customers to understand their needs and provide tailored solutions to drive success.In this role, you'll be responsible for troubleshooting customer-reported cases and...
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Customer Experience Advocate
7 days ago
Sydney, New South Wales, Australia Johnson Controls Full timeKey Responsibilities:Liaise with Sales and Technical Services managers and staff to achieve timely and best available Technical Support experience for customers throughout ANZ.Coordinate and prioritise technical support site visits in the Sydney metropolitan area, Queensland regional, and as directed by the ANZ Technical Services Manager.Facilitate...
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Customer Success Advocate
4 days ago
Sydney, New South Wales, Australia Humane Society International Full timeAs a Customer Success Advocate at Humane Society International, you will play a critical role in ensuring the success of our high-value enterprise clients. You will be responsible for maintaining strong relationships with key stakeholders, supporting their experience with HSI products and services, and driving account growth through upselling and renewal.Key...
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Customer Experience Advocate
1 day ago
Sydney, New South Wales, Australia NICE Full timeWhy Choose NICENICE Ltd. is a leader in AI, cloud, and digital technologies, serving 25,000+ global businesses, including 85 Fortune 100 corporations.We offer a unique opportunity to work with cutting-edge technologies, collaborate with talented professionals, and contribute to delivering exceptional customer experiences.ResponsibilitiesProvide technical...
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Customer Experience Advocate
3 days ago
Sydney, New South Wales, Australia Adobe Full timeAbout Our MissionWe're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.As a Business Development Representative (BDR) for ANZ,...
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Customer Experience Advocate
17 hours ago
Sydney, New South Wales, Australia Interactive Brokers Group, Inc. Full timeAt Interactive Brokers Group, Inc., we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly motivated and professional Client Services Representative to join our team.The ideal candidate will have a good math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the...
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Insurance Customer Advocate
10 hours ago
Sydney, New South Wales, Australia Monash University Full timeWe are seeking a highly skilled Insurance Customer Advocate to join our Personal Injury Team at Monash University. In this role, you will be responsible for providing exceptional customer service to personal injury claimants, ensuring their needs are met and their expectations exceeded.The successful candidate will possess strong communication and...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia OnDeck Australia Full timeWe're looking for a dedicated individual to join our team at OnDeck Australia as a Customer Support Specialist. As a key member of our Operations department, you'll be responsible for ensuring our customers receive top-notch support throughout their lending journey.You'll act as the first point of contact for all customer inquiries, providing guidance,...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeJob Description:Solve complex problems for customers and meet ambitious expectationsPartner closely with customers while communicating proactively regarding overall progress of queriesExhibit first-class customer service and drive operational excellence through quality closures and efficient management of issuesHave the opportunity to mentor and coach other...
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Customer Experience Advocate
4 days ago
Sydney, New South Wales, Australia JB Hi-Fi Full timeAre you passionate about home entertainment, music, movies, technology, appliances, or games? Do you enjoy working in a collaborative environment where everyone is encouraged to contribute their ideas and perspectives?Required Skills and QualificationsTo succeed in this role, you'll need:A passion for delivering exceptional customer service and a commitment...
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Customer Service Advocate
6 days ago
Sydney, New South Wales, Australia Splend Full timeAt Splend, we're revolutionizing vehicle ownership and operation. Our mission is to provide straightforward access to vehicles, leading the way in green mobility by transitioning our fleet to electric vehicles.We're seeking a CUSTOMER SERVICE ADVOCATE who will act as the first point of contact between Splend and its current and potential customers. This role...
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Customer Advocate Professional
2 days ago
Sydney, New South Wales, Australia Hollard Full timeAt Hollard, we are committed to creating a fair and inclusive environment for all customers. As our Vulnerable Customer Advocate, you will play a pivotal role in ensuring that customers who are vulnerable due to circumstances such as natural disasters, mental health issues, or trauma receive the support they need.The RoleThis is an opportunity to work with a...
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Sydney Based Customer Advocate
6 days ago
Sydney, New South Wales, Australia Runna Full timeWe're seeking a highly motivated and customer-focused individual to join our Customer Experience Team in Sydney as a Sydney Based Customer Advocate.About the RoleIn this exciting role, you'll be responsible for delivering exceptional customer support to our growing user base. You'll work closely with our team to resolve customer queries, create engaging help...
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Chief Customer Experience Architect
6 days ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeAt Tideri Jobbörse, we are seeking a highly skilled Customer Experience Champion to join our team. The successful candidate will be responsible for creating and executing strategies that drive inclusive growth and commercially sound approaches for our brands.Company OverviewTideri Jobbörse is a leading company in the industry, dedicated to delivering...
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Customer Experience Lead
17 hours ago
Sydney, New South Wales, Australia Stripe Full timeAbout the jobIn this role, you'll work closely with the user account team, senior executives, and engage in product, payments, and technical conversations at multiple levels of the organization.You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of...