Client Experience Leader
6 days ago
MedHealth Group, a leading health, medical and employment enterprise, is looking for a Client Experience Leader to play a key role in the success of our Compulsory Third Party (CTP) division. As a Customer Experience Manager, you will have true ownership and autonomy in this role by proactively establishing and managing stakeholder relationships to ensure growth via exceptional customer service.
Job DescriptionWe are seeking an experienced professional who can work directly with operational management to ensure areas of improvement are embedded into service delivery including driving internal case management and customer service capabilities. You will be responsible for achieving referral and revenue targets via exceptional customer service and high-quality service delivery.
- Represent MedHealth Group as their single point of contact for all lines of communication and support for our CTP customers
- Explore and understand our customer needs and develop solutions to overcome challenges
To be successful in this role, you will need:
- Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Rehab Counselling or other equivalent allied health/work health and safety professions desirable.
- Minimum of three years of CTP scheme industry experience essential.
You will enjoy working for a company that truly values its employees. As a MedHealth Group team member, you can expect:
- A competitive salary package
- Truly flexible working arrangements
- The opportunity to learn and grow within our multi-award-winning organization
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Office Experience Leader
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Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full timeROBERT WALTERS AUSTRALIA invites applications for an Office Experience Leader. This exciting opportunity is perfect for a results-driven individual who excels in creating memorable client experiences. As a valued member of the team, you will contribute to driving business growth and excellence.In this role, you will be responsible for delivering exceptional...
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Client Experience Enhancement Specialist
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Sydney, New South Wales, Australia Scanlan & Theodore Pty. Full timeCompany OverviewScanlan & Theodore Pty. is a heritage Australian House with a rich history, blending elegance and sophistication with luxurious fabrics and refined values.With a legacy spanning 40 years, our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a leader in the luxury fashion industry.The OpportunityWe...
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Senior Client Coach Leader
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Client Experience Manager
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Sydney, New South Wales, Australia Humane Society International Full timeThe Client Experience Manager role at Humane Society International is a critical position that ensures the success of our high-value enterprise clients. This individual will be responsible for maintaining strong relationships with key stakeholders, supporting their experience with HSI products and services, and driving account growth through upselling and...
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Client Experience Specialist
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Client Experience Lead
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Sydney, New South Wales, Australia The Fresh Collective Pty Full timeWe are looking for a results-driven professional to join our events services team as a Client Experience Lead. In this role, you will be responsible for leading a team of experienced waiters and bartenders to deliver exceptional client experiences across a range of functions and events.Your key responsibilities will include:Leading a team of experienced...
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Client Experience Associate
5 days ago
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Guest Experience Team Leader
5 days ago
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Client Experience Manager
6 days ago
Sydney, New South Wales, Australia Westpac Group Full time**Your Opportunity**As a Strategic Marketing Lead, you will be an integral part of the Client Experience team, collaborating closely with Online Share Trading, Private Wealth, and Chief Brand and Marketing teams.
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Client Experience Innovator
5 days ago
Sydney, New South Wales, Australia CMC Markets Full timeIndustry InsightsThe financial services industry is rapidly evolving, with technological advancements and changing market trends presenting numerous challenges and opportunities. At CMC Markets, we stay ahead of the curve by continuously innovating and improving our products and services. As a Trade Services Associate, you will be at the forefront of these...
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Customer Experience Leader
2 hours ago
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Client Experience Lead
3 days ago
Sydney, New South Wales, Australia Sephora Full timeWelcome to Sephora, where beauty meets innovation and inclusivity. We're committed to expanding the way the world sees beauty by empowering every individual to unleash their ExtraOrdinary potential.We're currently seeking an exceptional Assistant Store Manager to join our Parramatta Store team. As a vital part of our leadership team, you'll contribute to...
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Sydney, New South Wales, Australia EnableSearch Full timeWe are seeking a seasoned Strategic Account Director to join our team at EnableSearch, a leading data analytics platform. The successful candidate will play a pivotal role in driving growth and expansion within the company's existing customer base.About EnableSearchEnableSearch is a highly profitable, Founder-led data analytics platform that has established...
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Director, Client Experience
7 days ago
Sydney, New South Wales, Australia Westpac Group Full timeJob Responsibilities Lead the design and execution of Westpac Share Trading and St. George Direct Shares marketing and customer experience programs, driving brand exposure, campaigns and acquisition and retention activity Collaborate with a range of teams and suppliers to enhance our share trading, investment and wealth offer and advocacy How will I...
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Director, Client Experience
5 days ago
Sydney, New South Wales, Australia Westpac Group Full timeJob Description Lead the design and execution of Westpac Share Trading and St.George Direct Shares marketing and customer experience programs, driving brand exposure, campaigns and acquisition and retention activity.Collaborate with a range of teams and suppliers to enhance our share trading, investment and wealth offer and advocacy.Permanent full-time...
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Luxury Client Experience Specialist
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Sydney, New South Wales, Australia Scanlan & Theodore Pty. Full timeAbout Scanlan & TheodoreScanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftsmanship.Founded in 1987 by Gary Theodore, the House's long-standing success is...
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User Experience Leader
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Sydney, New South Wales, Australia ResMed Inc Full timeAbout ResMed IncWe are a global leader in connected devices and digital health technologies that help treat and manage sleep apnea, COPD, and other chronic respiratory diseases. Our customer-centric organization focuses on cloud-connected devices and digital health solutions designed to improve the lives of millions of people worldwide.