Technology Services Expert
6 days ago
Job Summary:
We are seeking a highly skilled Technology Services Expert to provide technical expertise and support in line with established standards, policies, procedures, and IT Service Management (ITSM) processes.
Main Responsibilities:
Assess, analyze, develop, document, and implement plans for Information Management/Information Communications Technology (IM/ICT) changes, including the evaluation of risks to infrastructure components in proposed implementations.
Utilize appropriate design standards, methods, and tools consistent with agreed enterprise and solution architectures.
Key Skills and Qualifications:
- Extensive experience in delivering high-quality ICT services to clients, focusing on workload management, prioritization, and working independently.
- Ability to provide high-level specialist advice on technology services, including cloud and virtualization technologies (VMware), Microsoft Windows Server (OS and Hardware), and Citrix XenApp 7.xx.
Nice to Have:
- Experience with Service Now
- Knowledge of Microsoft Active Directory Services, DNS, DHCP
- Familiarity with ITSM - ITIL
Benefits:
Competitive remuneration package, generous superannuation, and leave loading.
Flexible work arrangements.
Diverse and inclusive work culture.
Career development opportunities.
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