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Program Director
2 months ago
We are seeking an experienced and passionate leader to join our team at Disability Connect Victoria. As a Program Leader, you will be responsible for overseeing and enhancing our most complex programs, including SDA and MTA, and supporting individuals with behaviours of concern.
Key Responsibilities- Leadership and Team Management: Provide effective leadership to Team Leaders and Disability Support Workers, driving high-quality service delivery and fostering a safe, supportive environment for your team and the individuals we serve.
- Program Development and Enhancement: Oversee and enhance complex programs (SDA, MTA), ensuring the best support for participants with behaviours of concern and developing and implementing individualised support plans in collaboration with a skilled team of professionals.
- Resource Management: Maintain accountability for resources, including staffing and budgets, ensuring efficient program operations and ensuring all programs comply with DCV's policies, service agreements, and NDIS standards.
- Incident Management and Client Relationships: Address incidents and participant complaints proactively, fostering a client-centred approach and building strong relationships with participants, families, and community partners.
- Program Growth and Development: Support the growth of the SIL program, including the setup of new homes and ensuring efficient operations, and promote DCV at expos, public events, and forums, showcasing our commitment to inclusive community living.
- Qualifications: Certificate IV in Disability (required), Diploma-level qualification in a relevant sector (preferred).
- Experience: 3+ years in a leadership or management role within the disability sector, particularly in complex programs (SDA, MTA).
- Skills and Abilities: Excellent communication, organisational, and decision-making skills, with the ability to think on your feet, and a strong understanding of NDIS regulations, WH&S, behaviour support, and SDA programs.
- Technical Skills: High level of computer literacy, with experience in cloud-based systems, MS Office, and rostering systems, and a valid Driver's License.
- Personal Qualities: A sense of humour, passion for leadership, and a genuine desire to make a difference.
- We offer ongoing training and career progression opportunities.
- Join a dynamic, friendly team that values your input and contributions.
- Be part of an organisation making a tangible impact on the lives of people with disabilities every day.