Senior Retail Manager

15 hours ago

Chermside, Queensland, Australia beBeeRetailLeader Full time $90,000 - $120,000
Senior Retail Manager Role

We seek a seasoned professional to lead our retail team, focusing on delivering exceptional customer experiences and driving sales results.

Key Responsibilities:
  • Collaborate with senior management to oversee store operations, including daily tasks, team leadership, and performance management.
  • Supervise and mentor team members to achieve outstanding customer service and drive sales success.
  • Lead recruitment, onboarding, and training initiatives for new team members.
  • Monitor and analyze sales targets and KPIs to inform daily tasks and goals.
  • Oversee stock control, replenishment, and visual merchandising to maintain a visually appealing store environment.
  • Address escalated customer issues and ensure positive resolutions.
  • Develop and implement in-store marketing strategies and maintain brand standards.
  • Conduct regular team check-ins and support development plans.
  • Maintain compliance with company policies and workplace health and safety standards.
Desired Qualifications:
  • Previous retail leadership experience, preferably in a high-volume or lifestyle/entertainment brand.
  • A proactive and team-oriented attitude.
  • Strong people skills with the ability to lead, coach, and inspire a diverse team.
  • Proven ability to meet and exceed sales targets and KPIs.
  • Excellent problem-solving and time management skills.
  • Experience in stock management, visual merchandising, and roster coordination.
  • A customer-focused mindset with a passion for creating memorable experiences.
  • Flexibility to work a rotating roster, including weekends and public holidays.

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