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Claims Service Manager
2 months ago
We are seeking an experienced Claims Service Manager to join our team at Allianz Australia Services Pty Ltd. As a key member of our Underwritten Workers' Compensation and Distribution team, you will be responsible for driving business strategy and overseeing the delivery of claims services to clients.
Key Responsibilities- Develop and implement an annual business plan to meet claims targets and profitability objectives
- Establish a strong team culture and lead people management and performance to enhance our position as a leading workers compensation insurer
- Support direct managers and line managers to engage staff and create a supportive and productive workforce
- Ensure operational efficiency and meet budget objectives for running of claims and operations
- Lead claims programs that support customer centricity and develop key relationships with customers, intermediaries, and the Regulator
- Work with local and national leadership teams to grow the brand and profile of our Personal Injury division
- Play a critical role in the senior management team in supporting cross divisional programs and providing strategic and innovative solutions
- Extensive experience in Workers Compensation or Personal Injury Claims Management
- Proven people leadership skills
- Understanding of laws, rules, and legislation governing workers compensation
- Demonstrated ability to partner effectively with business leaders and establish strong professional relationships
- Ability to lead strategic planning activities to set financial and service objectives
- Excellent verbal and written communication skills
- A supportive and inclusive work environment
- Opportunities for career development and growth
- Access to over 10,000 on-demand learning resources and programs
- Insurance products and discounts
- Initiatives to support financial wellness
- The opportunity to take part in our Employee Share Purchase Program
