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Job Title: Digital and Ecommerce Manager

Ecommerce Operations Executive Job Description

Our organization seeks an Ecommerce Operations Executive to lead the ecommerce team. The ideal candidate will have experience in managing ecommerce transactions, customer service, and inventory management.

  • Lead the team with action plans to ensure that the Client Contact team achieve their KPIs (related to E-commerce business and Customer Service quality).
  • Manage all ecommerce transactions and phone transactions by the Client contact team to meet sales KPIs.
  • Ensure the store is profitable and has an accurate inventory that falls within the Group parameters.