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Customer Service Representative

2 months ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time
Customer Service Specialist

DXC Technology is seeking a highly skilled Customer Service Specialist to join our team in Australia. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide technical support and troubleshooting for products or services
  • Maintain accurate records of customer interactions and transactions
  • Collect and report customer feedback to improve products and services
Requirements:
  • Relevant tertiary qualification in business or related discipline
  • Proven people management experience at a senior level
  • Financial management skills
  • Experience analyzing and interpreting statistical and performance-related data
  • Strategic ability and planning and execution skills
About DXC Technology

DXC Technology is a leading provider of IT services and solutions. We help global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.

Our Culture and Benefits

At DXC Technology, we are committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion, belonging, and corporate citizenship. We offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

We are an equal opportunity employer and welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.