
IT Operations Management Lead
1 day ago
We are seeking a seasoned IT Operations Manager to lead our internal service function and drive innovation within a fast-growing environment.
This critical hire will involve developing and maturing ITSM policies, building scalable and resilient processes, and ensuring compliance standards with ISO27001, APRA, and CPS234.
The successful candidate will work closely with vendors and infrastructure operations, driving strategic initiatives and growth.
- Experience implementing ITSM tools and managing external vendors
- In-depth understanding of M365 and the productivity suite
- Excellent communication skills and stakeholder management experience
- Developing processes & policies for IT Infrastructure
This role offers opportunities for career growth and development.
About this role:
This position is a key part of our technology team and requires a strong leader who can drive IT operations forward.
Your key responsibilities:
- Mature and develop ITSM policies
- Drive process improvements and cost savings
- Collaborate with vendors and stakeholders
- Ensure regulatory compliance
About you:
You have experience in IT operations management and a passion for leading teams.
What we offer:
A dynamic work environment, opportunities for growth and development, and a competitive salary package.
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