Security Officer
4 weeks ago
As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise, and a strong local and national infrastructure operating 24 hours a day.
Our vision is to be the most trusted provider of integrated security solutions, and our purpose is to build a safer future for everyone. We operate in a wide range of sectors and are committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we serve.
About the Role
The Security Officer will be responsible for providing strong customer service solutions to visitors, contractors, and clients, as well as conducting building patrols to actively report and mitigate security and safety risks.
Key responsibilities include:
- Providing customer service solutions to visitors, contractors, and clients
- Gatehouse duties
- Proactively monitoring CCTV and Access Control Systems
- Conducting building patrols to actively report and mitigate security and safety risks
- Identifying and reporting hazards and building faults for rectification
- Providing support to tenants and facilities
- Managing contractors and deliveries through dock management
- Responding to emergency situations
- Contractor management duties
- Ad-hoc duties
Requirements
We are seeking a highly motivated and proactive individual with strong customer service skills, a proactive and problem-solving mindset, and the ability to work well in a team or autonomously.
Key requirements include:
- Strong customer service skills
- Proactive and problem-solving mindset
- Ability to work well in a team or autonomously
- Ability to work in a rotational roster (nights/days/weekends)
- Australian citizen or hold unlimited work rights
- Previous experience in corporate real estate contracts (highly desirable)
- Demonstrated ability to prepare and write reports
- Demonstrated ability in the use of computers and security-related systems (access control, CCTV, Microsoft programs)
- Availability to and physical fitness to walk and stand for long periods
- Crowd control endorsement will be highly desirable
- Current first aid and CPR certificate
We offer comprehensive training and development opportunities, employee benefits, and a commitment to building a workforce that reflects the diversity of the communities we serve.
VIC Master License 85518521S
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