Estee Lauder Counter Manager

4 weeks ago


Sydney, New South Wales, Australia Estée Lauder Companies Full time
Estee Lauder - Counter Manager - Sydney International Airport - Full-timeJob Summary: We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Associates at Sydney International Airport. The successful candidate will have a proven track record of driving sales growth, delivering exceptional customer service, and managing retail operations in a fast-paced environment.

Key Responsibilities:
  • Lead and develop a high-performing team of Sales Associates to achieve sales and customer service targets
  • Develop and execute business plans to drive sales growth and customer engagement
  • Manage retail operations, including inventory management, cash reconciliation, and facilities maintenance
  • Provide inspirational and personalized customer service to drive customer loyalty and retention
  • Collaborate with cross-functional teams to drive business results and improve customer experience

Requirements:
  • Proven retail management experience, preferably in cosmetics
  • Ability to provide inspirational and personalized customer service
  • Previous business planning experience, including sales and customer service target setting
  • Previous retail operations experience, including inventory and facilities management
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience with retail point-of-sale software
  • Proficient in Microsoft Office

About Us:
Estee Lauder Companies is a leader in the prestige beauty industry, with a culture that values diversity and inclusion. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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