Estee Lauder Counter Manager Sydney International Airport

4 weeks ago


Sydney, New South Wales, Australia Estée Lauder Companies Full time
Job Title: Counter Manager - Estee Lauder

Job Summary:
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
Lead, coach and develop a high-performing team of Sales Associates to achieve sales, customer service and operational targets
Develop and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and leadership of a high-performing team
Provide inspirational, authentic and personalized customer service
Manage inventory and facilities, including cash reconciliation
Create and execute in-store events
Work retail hours including days, nights, weekends and special events in a fast-paced work environment

Requirements:
Proven retail management/assistant retail management experience preferably within cosmetics
Ability to provide inspirational, authentic and personalized customer service
Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
Previous retail operations experience including inventory and facilities management and cash reconciliation
Proven track record of leading a team to achieve sales and customer service targets
Experience of creating and executing in-store events
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software
Proficient in Microsoft office

About Us:
Estee Lauder Companies is a leader in prestige beauty with a culture that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

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