Platform Operations Manager

1 week ago

Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time
About the Role

As a Platform Operations Manager at ING Bank (Australia) Limited, you will play a critical part in driving operational excellence and ensuring the health and availability of IT systems. This role sits within the IT Leadership team and reports to the IT Area Lead – Enterprise Tribe.

Key Responsibilities
  • Incident and Problem Management

Ensure timely resolution of incident and problem tickets to minimize downtime and maintain system availability.

IT Risk Management

Effectively manage IT risk by providing the tribes a forward view on key focus areas and delivering on planned initiatives to mitigate risks to security, reliability, and cross-functional delivery.

Vendor Management

Manage vendors/3rd Parties to the agreed service levels and governance standards to ensure seamless delivery of IT services.

Stakeholder Communication

Partner with senior stakeholders to communicate our risk and stability position, ensuring transparency and alignment across the organization.

Technology Strategy

Lead the development and implementation of the Technology strategy for your respective domains of responsibility, driving innovation and improvement in IT services.

Requirements
  • Project Management Experience

Demonstrated experience in working and managing timely delivery of complex projects with teams spread across geographical locations.

Financial Services Experience

Experience working in Financial Services is ideal, with a good understanding of systems, DevOps, and SRE.

ITIL Certifications

ITIL certifications would be preferred, with a good knowledge of bank applications architecture and integration with exposure to IT risk.

Agile Delivery Experience

Experience working with Agile delivery with experience in senior delivery or IT operations role, with strong analytical skills required.

What We Offer
  • Professional Development

Access to over 16,000 professional and personal development courses to support your growth and development.

Wellbeing Initiatives

Discounted ING Health Insurance, an additional Rest Day to support your wellbeing, and an IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. We've built a culture that's fun, friendly, and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

  • Platform Engineer

    20 hours ago

    Sydney, New South Wales, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Platform Engineer to join our team at Eucalyptus. As a key member of our infrastructure-focused team, you will be responsible for developing self-service tooling and automation, managing our cloud infrastructure, and working alongside Data and Security engineers to provide operational support for our production...

  • Cyber Security Platforms Administrator

    1 week ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    About the RoleThe Cyber Security and Platform Administrator role is a critical position within RT Technology & Operations, responsible for ensuring the security and integrity of our IT systems and infrastructure.This role will be responsible for the administration of all IT security and compliance services, including vulnerability management, SIEM, patch...

  • Cyber Security Platforms Administrator

    4 days ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    About the RoleThe Cyber Security and Platform Administrator role is a critical position within RT Technology & Operations, responsible for ensuring the security and integrity of our IT systems and infrastructure.This role will be responsible for the administration of all IT security and compliance services, including vulnerability management, SIEM, patch...

  • Cyber Security Platforms Specialist

    1 week ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    Overview An exceptional opportunity awaits for a skilled Cyber Security Platforms Specialist to leverage their expertise in a dynamic environment. At RT Technology & Operations, we prioritize community engagement, which has been our guiding principle since our inception. Our commitment to supporting dedicated professionals across various sectors is...

  • Cyber Security Platforms Specialist

    1 week ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    Overview An exceptional opportunity awaits for a skilled Cyber Security Platforms Specialist to leverage their expertise. At RT Technology & Operations, we are dedicated to fostering a strong community. Established with a commitment to support hardworking individuals across various sectors, we have a long-standing history of providing valuable services and...

  • Cyber Security Platforms Specialist

    1 week ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    Position Overview An outstanding permanent opportunity exists for a skilled Cyber Security Platforms Specialist to leverage their expertise. At RT Technology & Operations, we prioritize community engagement. Since our inception, we have dedicated ourselves to supporting numerous professionals across various sectors. As a leading organization in the health...

  • Cyber Security Platforms Administrator

    20 hours ago

    Sydney, New South Wales, Australia RT Technology & Operations Full time

    About the RoleWe are seeking an experienced Cyber Security Platforms Administrator to join our team at RT Technology & Operations. As a key member of our IT department, you will be responsible for the administration of all IT security and compliance services, including vulnerability management, SIEM, and patch management.Key ResponsibilitiesDelivery of...

  • Product Manager

    20 hours ago

    Sydney, New South Wales, Australia TikTok Full time

    About the TeamThe AI Data Service and Operations (ADSO) team is responsible for providing data annotation services and search operation services for TikTok's international products. As a Product Manager (Platform Operations), you will support the ADSO team with platform tool maintenance and improvement.ResponsibilitiesImprove operational efficiency and user...

  • Group Product Manager

    6 days ago

    Sydney, New South Wales, Australia Product-Group Svcs-Enterprise Platform Full time

    About the RoleWe are seeking an experienced Group Product Manager to join our Product-Group Svcs-Enterprise Platform team and lead the development of our Commercial Technology Crew.Key ResponsibilitiesDefine Product Vision and Strategy: Develop and advocate for product strategy, including defining medium-term vision and goals.Lead and Mentor the Team: Manage...

  • Specialist Platform Operations

    1 month ago

    Sydney, New South Wales, Australia University of New South Wales Full time

    Apply now Job no:522212Work type:full timeLocation:Sydney, NSWCategories:Information TechnologyEmployment Type: Full time continuing role as Specialist Platform OperationsStarting Salary $118,883 plus generous superannuationLocation: Kensington (Hybrid Flexible Working)About UNSW:UNSW isn't like other places you've worked. Yes, we're a large organisation...

  • Platform Operations Manager

    2 days ago

    Sydney, New South Wales, Australia International Netherlands Group Full time

    About the RoleWe are seeking an experienced Platform Operations Manager to join our IT Leadership team at International Netherlands Group (ING). This role will play a critical part in driving operational excellence and ensuring the health and availability of IT systems.Key ResponsibilitiesEnsure timely resolution of incident and problem tickets.Effectively...

  • **Operations Lead

    5 days ago

    Sydney, New South Wales, Australia Singtel Group Full time

    About the Role:We are seeking an experienced Operations Lead to join our team at Singtel Group. As a key member of our organization, you will play a pivotal role in delivering a major upgrade to one of our largest core platforms.Key Responsibilities:Platform Delivery: Lead the integration and delivery of the upgraded core platform, ensuring it meets all...

  • Cloud Platform Manager

    1 week ago

    Sydney, New South Wales, Australia Symbio Holdings Limited Full time

    Job SummarySymbio Holdings Limited is seeking a highly skilled Cloud Platform Manager to lead our engineering team in delivering high-quality platform services. As a key member of our team, you will be responsible for overseeing the strategic use of public cloud resources, managing the lifecycle, capacity, cost control, and operational health of various...

  • **Operations Lead

    6 days ago

    Sydney, New South Wales, Australia Singtel Group Full time

    About the Role:We are seeking an experienced Operations Lead to join our team at Singtel Group. As a key member of our operations team, you will play a pivotal role in delivering a major upgrade to one of our largest core platforms.Key Responsibilities:Platform Delivery: Lead the integration and delivery of the upgraded core platform, ensuring it meets all...

  • Platform Operations Manager

    3 days ago

    Sydney, New South Wales, Australia ING Bank N.V. Full time

    About the RoleAs a Platform Operations Manager at ING Bank N.V., you will play a critical part in driving operational excellence and ensuring the health and availability of IT systems. This role sits within the IT Leadership team and reports to the IT Area Lead – Enterprise Tribe.Key ResponsibilitiesIncident and Problem Management: Ensure timely resolution...

  • Operations Lead

    21 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    About the RoleWe are seeking an experienced Operations Lead to join our team and play a pivotal role in delivering a major upgrade to one of our largest core platforms. As the Operations Lead, you will be responsible for ensuring the platform operates smoothly, meeting all operational standards and business needs.Key ResponsibilitiesPlatform Delivery: Lead...

  • Platform Operations Manager

    2 days ago

    Sydney, New South Wales, Australia ING Bank N.V. Full time

    About the RoleAs a Platform Operations Manager at ING Bank N.V., you will play a critical part in driving operational excellence and ensuring the health and availability of IT systems. This role sits within the IT Leadership team and reports to the IT Area Lead – Enterprise Tribe.Key ResponsibilitiesIncident and Problem ManagementEnsure timely resolution...

  • Platform Operations Manager

    2 days ago

    Sydney, New South Wales, Australia ING Bank N.V. Full time

    About the RoleAs a Platform Operations Manager at ING Bank N.V., you will play a critical part in driving operational excellence and ensuring the health and availability of IT systems. This role sits within the IT Leadership team and reports to the IT Area Lead – Enterprise Tribe.Key ResponsibilitiesIncident and Problem ManagementEnsure timely resolution...

  • Cloud Platform Manager

    21 hours ago

    Sydney, New South Wales, Australia Symbio Holdings Limited Full time

    Job Title: Cloud Platform ManagerAt Symbio Holdings Limited, we are seeking a highly skilled Cloud Platform Manager to lead our team of engineers in delivering high-quality platform services supporting our global business units.Key Responsibilities:Oversee the strategic use of public cloud resources, managing the lifecycle, capacity, cost control, and...

  • Cloud and Platforms Engineering Manager

    1 week ago

    Sydney, New South Wales, Australia u&u Full time

    About u&uu&u is a forward-thinking financial services business that leverages technology as a key driver of growth and innovation. With a strong focus on customer-centricity and a commitment to excellence, we are seeking a highly skilled Cloud and Platforms Engineering Manager to join our IT leadership team.Job SummaryWe are looking for a seasoned IT...