Strategic Learning Manager

7 days ago

Sydney, New South Wales, Australia beBeeProgram Full time $86,292 - $145,162

Job Title: Program Manager

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About the Role

In this role, you will play a critical part in driving initiatives that increase course commencements and strengthen engagement with learners, partners, and corporate customers. You will help transform our certified users into a living ecosystem by activating the community to drive engagement, grow product usage, showcase success stories, boost retention, and reward professionals.

Your Responsibilities

  • Develop strategic plans for certification programs, campaign execution, stakeholder coordination, and process improvement initiatives.
  • Create engaging content to retain certified users, including copywriting for newsletters, case studies, articles, and marketing communications.
  • Build and manage rewards programs, campaigns, competitions, and community membership initiatives to drive engagement.
  • Collaborate with the eLearning team to create regular learning content, including product updates and learning materials.
  • Connect with certified users to source news stories, interviews, case studies, and human-centered success stories.
  • Promote certifications and community achievements through social media outreach.
  • Support partner association development and event management.
  • Internal Communications: Support internal marketing efforts.
  • Assist in developing sales enablement materials for CargoWise and WiseTech Academy teams.
  • Maintain dashboards and report on certification and engagement metrics.

About You

We are looking for a highly organized and proactive individual who can confidently manage multiple projects and priorities. You should have strong communication skills, a data-driven mindset, and a passion for delivering operational excellence, community engagement, and user advocacy.

Required Skills and Qualifications

  • 5+ years of experience in program coordination, marketing, community management, or education-related roles.
  • Strong project management and organizational skills.
  • Excellent written and verbal communication skills, including content creation experience.
  • Ability to work with data and reporting tools.
  • Familiarity with SaaS, certifications, education, or logistics sectors (desirable).

Benefits

This is a hands-on, impactful role where you will contribute to one of our most important global initiatives.

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