Frontline Operations Manager
2 days ago
We are seeking an experienced operations professional to oversee the management of our after-hours operations. The ideal candidate will be responsible for ensuring the safety and security of residents during overnight hours.
Key Responsibilities:- Monitoring building security and safety; conducting regular patrols and addressing any issues or emergencies that arise while on duty.
- Performing administrative tasks, including record-keeping, payment processing, auditing, and reporting.
- Managing incidents effectively during night shifts, including grievances and conflict resolution.
- Serving as a support point of contact for residents, providing assistance, information, and welfare services.
- Responding to resident concerns about noise disturbances and lockouts.
- Attending required training sessions and staff meetings.
- National Police Check (completed within the last three months)
- Working with Children's Check
- Valid work rights in Australia
- First Aid & CPR Certificate (or willingness to obtain)
- Availability to work weekends and 4 PM – 1 AM shift times
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