Sales and Customer Service Representative
2 weeks ago
About Us
Beacon Lighting is a leading retailer of lighting solutions, dedicated to providing expert advice and exceptional customer service to our retail and trade customers.
The Role
We are seeking a motivated and customer-focused Sales and Customer Service Representative to join our team at our Ipswich store. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and expanding our Trade Loyalty Program and Trade accounts, and developing strong product knowledge to assist customers in making informed purchasing decisions.
Key Responsibilities
- Provide expert professional customer service to our retail and trade customers
- Promote and expand our Trade Loyalty Program and Trade accounts
- Develop strong product knowledge to assist customers in making the best product choice
- Achieve and exceed personal sales targets
- Supporting other team members to ensure business goals are met
- Contribute to the overall presentation of the store through merchandising and general housekeeping
About You
To be successful in this role, you will possess the following qualities:
- Previous experience in a customer service environment
- Strong communication skills with the ability to genuinely connect with your customers
- An energetic and enthusiastic approach to all aspects of your job
- A strong attention to detail
What We Offer
As a valued member of our team, you will have access to comprehensive and ongoing training, generous team member discounts, a fun team culture, and performance-based profit share incentives. We also offer a competitive rate of pay, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.
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