Customer Service Representative

6 days ago


Noosa, Queensland, Australia RACQ Full time
About the Role

We are seeking a fun, energetic, and customer service superstar to join our team at RACQ Noosa. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members by delivering tailored solutions across a range of assistance, insurance, and banking products and services.

About You

We are looking for applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.

Why Join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are committed to ensuring that every employee has access to flexibility in their role and are passionate about building a diverse and inclusive workplace.

What We Offer
  • Financial benefits and discounts on a range of banking, assistance, and insurance products
  • Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events
  • A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave
  • Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs, and access to wellbeing initiatives
  • Invest in your development with in-house development programs and access to 100,000+ online courses


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