
Medical Office Coordinator
2 weeks ago
Front Desk Administrator Role
Our diverse and dedicated team at a busy healthcare setting is seeking an enthusiastic customer-focused professional to provide effective administrative support and service. As a key member of our front-line team, you will be the primary point of contact for patients and medical officers.
- Deliver exceptional customer experience through polite and courteous communication
- Manage outpatient appointments, hospital procedure bookings, and maintain accurate medical records
- Oversee outpatient and inpatient billing processes ensuring timely and accurate payments
Your Key Responsibilities:
- Develop and maintain strong relationships with patients and stakeholders through active listening and empathy
- Minimum 2 years experience in medical reception or administration roles, preferably in a fast-paced environment
- Demonstrate high personal integrity to maintain confidentiality of patient and doctor interactions
- Ability to perform under pressure during periods of high demand and activity
- Flexibility to work holiday relief and sick cover shifts as needed
About Our Organization
As a leading provider of quality care, we put our patients at the heart of everything we do. Our mission is to make a positive impact on our community through compassionate and innovative services.
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