Education Operations Specialist
1 week ago
The Education Operations Officer is a key member of our team, responsible for providing exceptional customer service and operational support to students and staff. This role requires a high level of organization, attention to detail, and ability to work effectively in a fast-paced environment.
Key Responsibilities- Student Support: Provide timely and effective support to students, ensuring they have everything they need to succeed in their education journey.
- Operational Support: Assist with the day-to-day operations of our education centers, including preparing and maintaining confidential customer files and associated correspondence.
- Relationship Building: Develop and maintain effective working relationships with a wide range of stakeholders, including students, staff, and external partners.
- Administrative Support: Provide administrative support to the team, including developing and maintaining records, reports, and other documents.
- Relevant Experience: Demonstrated experience in providing exceptional customer service and operational support in an educational environment.
- Qualifications: An appropriate certificate-level qualification or an equivalent combination of relevant experience and training in providing high-level customer service and administrative support.
- Skills: Advanced skills in MS Office suite of programs and using Student Management Systems and student user interfaces.
- Attractive Work-Life Balance: We offer flexible work options and a healthy work-life balance.
- Professional Development: We provide opportunities for professional development and growth.
- Meaningful Work: We offer meaningful work that drives positive social impact.
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