Customer Service Representative with a Passion for Technology

1 week ago


Preston, Victoria, Australia Telstra Full time
Job Overview

Telstra is seeking a Retail Sales Consultant to join our team in Northland on a part-time basis. As a key member of our retail store, you will play a crucial role in providing exceptional customer service and sales experiences.

About the Role

This is an exciting opportunity for tech-savvy individuals who are passionate about helping customers navigate the latest telecommunications technology. You will be responsible for building relationships with existing and new customers, identifying their needs, and providing tailored solutions that exceed their expectations.

Key Responsibilities

  • Provide exceptional customer service and support, ensuring a positive experience for every customer interaction
  • Develop a deep understanding of Telstra's products and services, staying up-to-date on the latest offerings and technologies
  • Work collaboratively with colleagues to achieve sales targets and KPIs, driving business growth and revenue
  • Continuously improve skills and knowledge through training and development opportunities
  • Maintain a high level of professionalism and integrity, adhering to Telstra's values and code of conduct

What We Offer

We offer a range of benefits and incentives to our team members, including:

  • A competitive salary estimated at $55,000 - $65,000 per annum
  • Opportunities for career growth and professional development
  • Access to exclusive discounts and offers across hundreds of brands and partners
  • A comprehensive training program to ensure success in the role
  • A dynamic and supportive work environment

Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to build strong relationships with customers and colleagues
  • Strong problem-solving and analytical skills
  • Experience working in a fast-paced, customer-facing environment
  • Knowledge of telecommunications technology and services (or willingness to learn)

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application today.



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