Customer Service and Sales Professional

1 week ago


Preston, Victoria, Australia Beacon Lighting Full time
Unlock Your Potential as a Customer Service and Sales Professional

Are you passionate about delivering exceptional customer experiences and sales results? Do you thrive in a dynamic retail environment? We're seeking an enthusiastic and results-driven individual to join our team as a Part Time Customer Service and Sales Assistant at our Preston store.

About the Role

This exciting opportunity will see you provide expert professional customer service to our retail and trade customers, promoting and expanding our Trade Loyalty Program and Trade accounts. You'll develop strong product knowledge to assist customers in making informed purchasing decisions, achieve and exceed personal sales targets, and support other team members to ensure business goals are met.

  • Deliver outstanding customer service and build long-lasting relationships with clients.
  • Promote and expand our Trade Loyalty Program and Trade accounts to drive business growth.
  • Develop and maintain comprehensive product knowledge to advise customers on their lighting needs.
  • Achieve and exceed personal sales targets through effective communication and negotiation skills.
  • Support colleagues to ensure seamless day-to-day operations and meet business objectives.
About You

To succeed in this role, you'll possess:

  • Previous experience in a retail environment with a proven track record of providing excellent customer service.
  • Strong communication and interpersonal skills, with the ability to genuinely connect with customers.
  • An energetic and enthusiastic approach to all aspects of your job, with a passion for delivering results.
  • Competency in POS systems and Microsoft Office, with the ability to adapt quickly to new technologies.
  • The ability to multitask and prioritize tasks effectively, managing multiple responsibilities simultaneously.
What We Offer

We're committed to providing a supportive and inclusive work environment that fosters career growth and development. As a valued member of our team, you can expect:

  • A competitive hourly rate of $25-$30 per hour, plus higher rates on weekends and public holidays.
  • Performance-based profit share incentives to reward your hard work and dedication.
  • Generous team member discounts on Beacon Lighting products and services.
  • Birthday leave and wellbeing days to promote work-life balance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
About Us

Beacon Lighting is a household name with over 50 years of experience in the lighting industry. We're passionate about delivering exceptional customer experiences and providing expert advice to help our customers make informed purchasing decisions. Our commitment to quality, innovation, and customer satisfaction has earned us a reputation as a trusted leader in the industry.



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