Customer Service Representative

2 weeks ago


Preston, Victoria, Australia Telstra Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team in Telstra Retail Stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing solutions that meet customers' needs.

What You'll Do
  • Build strong relationships with customers and understand their requirements
  • Provide expert advice on Telstra products and services, identifying opportunities to upsell and cross-sell
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
The Ideal Candidate
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing situations
  • Possess a strong product knowledge and ability to learn new technologies
What We Offer
  • A competitive salary package, including a base salary of $50,000 - $65,000 per annum
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment with regular team-building activities
  • Opportunities for career advancement and professional growth


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