
Supply Chain Expert
4 days ago
Job Summary:
- A Supply Chain Expert plays a pivotal role in ensuring seamless customer service.
- Provide exceptional customer service to internal and external clients, addressing their queries promptly and professionally.
- Monitor the shipment process from order placement to delivery, guaranteeing timely completion.
- Identify client needs and coordinate with logistics partners for efficient and cost-effective shipping solutions.
- Foster business growth by supporting new and existing client relationships.
- Assist contractors with critical shipment information via phone and email communication channels.
- Keep clients informed about shipment updates through various means of communication.
- Perform additional tasks as assigned by management.
- Demonstrated ability to provide top-notch customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in using relevant software and systems.
This position anticipates customer needs, suggests alternatives, and resolves issues competently and appropriately.
About This Role:This is an excellent opportunity for a motivated and detail-oriented individual to join our organization and contribute to its success.
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