Supply Chain Expert

4 days ago


Perth, Western Australia beBeeCustomerService Full time $55,000 - $79,000

Job Summary:

  • A Supply Chain Expert plays a pivotal role in ensuring seamless customer service.
Key Responsibilities:
  1. Provide exceptional customer service to internal and external clients, addressing their queries promptly and professionally.
  2. Monitor the shipment process from order placement to delivery, guaranteeing timely completion.
  3. Identify client needs and coordinate with logistics partners for efficient and cost-effective shipping solutions.
  4. Foster business growth by supporting new and existing client relationships.
  5. Assist contractors with critical shipment information via phone and email communication channels.
  6. Keep clients informed about shipment updates through various means of communication.
  7. Perform additional tasks as assigned by management.
Requirements and Qualifications:
  • Demonstrated ability to provide top-notch customer service.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using relevant software and systems.
Benefits:

This position anticipates customer needs, suggests alternatives, and resolves issues competently and appropriately.

About This Role:

This is an excellent opportunity for a motivated and detail-oriented individual to join our organization and contribute to its success.



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