
Local Banking Experience Specialist
4 days ago
We are seeking a Customer Service Specialist to provide exceptional customer service and support to our customers.
- Key Responsibilities:
- Provide a local customer-owned banking experience to new and existing customers.
- Connect customer needs to our offerings through excellent listening skills.
- Manage general enquiries and provide sound advice and information to our customers.
- Contribute to a high-achieving team environment with your commitment to success and strong work ethic.
- Manage customer bank accounts, including opening, closing, and overseeing transactions.
- Collaborate with specialists in the business to deliver the best solution for the customer.
- Excellent customer service skills.
- A passion for building lasting customer relationships and serving the local community.
- Able to work in a dynamic customer service environment.
- Excellent problem-solving and analytical skills.
- Banking or Financial Services experience desirable but not essential.
- Addtional paid leave per year.
- Paid work-life balance days to boost annual leave.
- Paid community volunteer days to support charities across Australia.
- Employee discounts health and wellbeing initiatives employee and family assistance and more.
- A flexible and diverse working environment.
- Career development opportunities training and coaching.
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