Unlock Your Potential as a Banking Expert

6 days ago

Perth, Western Australia beBeeCustomerExperience Full time $80,000 - $120,000

We're a customer-focused team dedicated to delivering exceptional banking experiences that truly matter.

Our Retail Banking Services team is the public face of the bank, responsible for creating seamless banking experiences for millions of customers. With market-leading products and cutting-edge technology, we've been serving local communities for over a century.

Our work has a profound impact on people's lives at every stage, from opening their first account to planning for retirement. As a key member of our team, you'll have the opportunity to positively impact customers' lives and be there for them when they need us most.

As a Customer Banking Specialist in our branch, your key responsibilities will include:

  • Engaging in in-depth conversations with customers to understand their overall banking needs.
  • Completing thorough financial health checks to assess customers' financial situations and identify areas for improvement.
  • Providing customers with personalized solutions through education and demonstration of our in-branch technology and digital banking options.
  • Effectively problem-solving and providing innovative solutions while championing our processes and procedures.

We're seeking individuals with proven experience delivering outstanding customer service, excellent communication skills, and a genuine passion for building a career in banking and improving customers' financial wellbeing and lives.

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our customers.

Becoming a Customer Banking Specialist requires a unique blend of skills and qualities. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding career, we'd love to hear from you.

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