
Service Operations Coordinator
6 days ago
Job Title: Service Operations Coordinator
About the Role:
We are seeking a highly skilled and experienced Service Operations Coordinator to join our team in Smithfield. The successful candidate will lead and manage the Administration team in NSW & QLD, coordinating with branch planners to setup new Service Requests for Planned work, purchase requisitioning for job-related purchases and follow up orders, coordination of goods receiving processes, processing reimbursements for travel expenses, processing timesheets for all branch Field Technicians, maintaining Field Technician induction & training registers, maintaining customer's portals including tracking induction requirements, loading and updating insurance certificates and HSE documentation, contacting customers to schedule regular maintenance work in accordance with defined agreements, communicating planning activities with required stakeholders, arranging/ ordering sub contracted goods, services and equipment as required, credit card reconciliations, and general branch administration support.
About You:
The ideal candidate will have excellent interpersonal skills with the ability to communicate effectively with customers, suppliers and team members, 3-5 years in a leading role, positive attitude with a can-do approach to tasks, natural collaborator with a willingness to support the team to ensure goals are met, safety conscious, and excellent time management skills with the ability to effectively assess and prioritise tasks.
What We Offer:
We offer an attractive salary based on experience, 17.5% Annual Leave Loading, 15% bonus, an opportunity to share in the success of the Company by participating in our annual employee share plan, support and encouragement to develop your skills with local and global training opportunities available.
About Us:
We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. Our key objective is to improve the safety, productivity, and sustainability of our customers' operations today and in the future. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
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