Senior IT Technical Specialist

5 days ago

Wollongong City Council, Australia beBeeIt Full time $60,000 - $80,000
IT Support Role

We are seeking a highly skilled IT professional to join our team. As an IT Support Officer, you will play a crucial role in leading the charge on all things IT across the business.

  • Lead the charge on all things IT across the business.
  • Manage incoming support requests with high efficiency and respond promptly to queries.
  • Support user onboarding and offboarding processes by setting up or resolving technical issues.
  • Collaborate with other departments to deliver solutions that meet business needs.

To succeed in this role, you will require strong technical skills, excellent communication abilities, and a passion for problem-solving.

Requirements
  • Solid track record in IT support with experience under your belt.
  • Strong skills with Windows environments, Office 365, networking basics, and common business apps.
  • Ability to juggle multiple priorities and manage competing deadlines.
  • Effective communication skills to translate technical information into everyday language.
About This Opportunity

This is a fantastic opportunity for a motivated and technically savvy individual to make a real impact on the business.

Our ideal candidate will be passionate about delivering exceptional customer service, possess excellent communication skills, and have a proven track record of success in IT support.

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