Senior Manager Client Services Lead

1 month ago


Canberra, ACT, Australia Australian National University Full time

Job Title: Senior Manager Client Services

Job Summary:

The Australian National University Library is seeking a Senior Manager Client Services to lead and manage highly productive teams that provide client-facing services supporting teaching and research activities.

Key Responsibilities:

  • Lead the delivery of high-quality client services to students, academic and research staff.
  • Contribute to planning for the future library.
  • Be part of a supportive and collaborative team environment.

About the Role:

The Senior Manager of Client Services will cultivate a positive collaborative culture that supports and enhances the client experience. Reporting to the Associate Director, Library Services, you will have strong planning skills, high-level interpersonal skills, excellent communication skills, and be able to develop and maintain collaborative working relationships with colleagues across the University.

What We Offer:

The University actively encourages applications from Aboriginal and Torres Strait Islander people. ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities.

How to Apply:

To apply for this role, please upload the following documents:

  • A statement addressing the selection criteria showing how your skills, experience, and approach align with the role.
  • A current curriculum vitae (CV) of no more than 4 pages.
  • The names and contact details of at least three referees.


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