Senior Case Manager

4 days ago

Parramatta Park, Queensland, Australia Gallagher Full time

About the Role

We are seeking a skilled Case Manager to join our team in a hybrid position, working two days a week in our Sydney or Parramatta offices. This opportunity includes an innovative service model that sets us apart in the market.

Your Key Responsibilities

  • Provide case management support across rehabilitation cases, engaging with employers, employees, and healthcare professionals to achieve successful outcomes.
  • Support injured workers' physical and psychological needs through our mental health, technical, and rehabilitation support hubs.
  • Contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle.
  • Coach and mentor case managers, collaborating with our mental health, recovery, and RTW, and technical support hubs.

What You'll Need

  • Previous experience in case management within Workers Compensation, with a customer-focused approach and ability to build trust and rapport.
  • Exceptional time management and organisational skills, with highly developed communication skills and ability to engage at all levels of organisation.
  • Tertiary qualifications or experience in Allied Health or injury rehabilitation would be highly regarded.

What We Offer

  • An attractive and competitive remuneration package.
  • A manageable caseload of 50-65 cases.
  • Hybrid working, flexible hours, and a 9-day fortnight.
  • A collaborative working environment with opportunities for ongoing education and development.

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