Senior Case Manager
2 weeks ago
About the Role
We are seeking a skilled Case Manager to join our team in a hybrid position, working two days a week in our Sydney or Parramatta offices. This opportunity includes an innovative service model that sets us apart in the market.
Your Key Responsibilities
- Provide case management support across rehabilitation cases, engaging with employers, employees, and healthcare professionals to achieve successful outcomes.
- Support injured workers' physical and psychological needs through our mental health, technical, and rehabilitation support hubs.
- Contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle.
- Coach and mentor case managers, collaborating with our mental health, recovery, and RTW, and technical support hubs.
What You'll Need
- Previous experience in case management within Workers Compensation, with a customer-focused approach and ability to build trust and rapport.
- Exceptional time management and organisational skills, with highly developed communication skills and ability to engage at all levels of organisation.
- Tertiary qualifications or experience in Allied Health or injury rehabilitation would be highly regarded.
What We Offer
- An attractive and competitive remuneration package.
- A manageable caseload of 50-65 cases.
- Hybrid working, flexible hours, and a 9-day fortnight.
- A collaborative working environment with opportunities for ongoing education and development.
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