Community Safety and Animal Management Officer

1 week ago

Melbourne, Victoria, Australia beBeeCommunity Full time $38,290 - $42,700
Job Title: Community Safety and Animal Management Officer

We are seeking a highly skilled and experienced professional to fill the role of Community Safety and Animal Management Officer. This exciting opportunity will see you working closely with the community to ensure public safety, compliance, and amenity.

About the Role:

  • This position plays a crucial role in enforcing local laws, animal management services, and parking regulations to maintain community standards.
  • You will investigate complaints related to local laws and undertake enforcement actions as necessary.
  • Regular park patrols will be conducted, engaging with the community on responsible pet ownership and promoting a culture of respect and compliance.
  • You will prepare and manage documentation for prosecutions and court evidence, ensuring all relevant information is accurately recorded and presented.
  • Excellent customer service skills are essential, as you will be responding promptly to enquiries and managing cases efficiently.

Key Responsibilities:

  • Enforce Local Laws, Animal Management services, and Parking regulations to ensure community compliance and safety.
  • Investigate complaints related to local laws and undertake enforcement actions as necessary.
  • Conduct regular park patrols, engaging with the community on responsible pet ownership.
  • Prepare and manage documentation for prosecutions and court evidence.
  • Provide superior customer service, responding promptly to enquiries and managing cases efficiently.

Requirements:

  • A recognised qualification in animal management, enforcement, local laws, justice, or similar.
  • Demonstrated experience in high-pressure customer service environments.
  • Proficiency in law enforcement procedures, including evidence collection and report preparation.
  • Excellent customer service and conflict resolution skills, with the ability to negotiate and resolve issues empathetically.
  • Physically capable of handling animals and walking long distances.
  • Current Victorian driver's licence with satisfactory pre-employment medical, police, and Working with Children checks.
  • Excellent ambassadorial skills for community interaction, supporting events such as Pet Expos and Micro-chipping days.

Benefits:

  • This role offers an excellent opportunity for personal and professional growth, with a range of benefits including competitive remuneration and a comprehensive employee assistance program.
  • As a valued member of our team, you will receive ongoing support and development opportunities to enhance your skills and knowledge.

About You:

  • Completion of a recognised course in animal management, enforcement, local laws, justice, or similar.
  • Demonstrated experience in high-pressure customer service environments.
  • Proficiency in law enforcement procedures, including evidence collection and report preparation.
  • Excellent customer service and conflict resolution skills, with the ability to negotiate and resolve issues empathetically.
  • Physically capable of handling animals and walking long distances.
  • Current Victorian driver's licence with satisfactory pre-employment medical, police, and Working with Children checks.
  • Excellent ambassadorial skills for community interaction, supporting events such as Pet Expos and Micro-chipping days.
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