Intake Case Worker

1 week ago

South West, Australia The Benevolent Society Full time
About the Role

We are seeking a highly skilled and compassionate Intake Case Worker to join our Supporting Recovery Local Care Team. As the first point of contact for clients who have experienced family and domestic violence and childhood sexual assault, you will play a critical role in providing high-quality case management and referral pathways.

Key Responsibilities
  • Provide intake assessments to survivors of family and domestic violence and childhood sexual assault, and support an integrated intake service for the wider Centre for Women's, Children & Family Health as required.
  • Engage clients using appropriate strengths-based assessments to ensure eligibility criteria is met.
  • Maintain a database of referral pathways for clients who may not meet eligibility criteria.
  • Review Supporting Recovery LCT email daily to check for new referrals.
  • Complete intake referral forms for clients who present at the centre.
  • Ensure referrals are forwarded to Supporting Recovery LCT within time frames for allocation.
  • Hold a caseload of clients waiting to be allocated to Supporting Recovery LCT Case Worker.
  • Represent the organisation at inter-agency meetings and events.
Our Benefits

We offer a range of benefits to support your well-being and career development, including:

  • Salary benefits - you can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated.
  • Motor vehicle packaging options - to suit your lifestyle.
  • Work/life balance - enjoy flexible work arrangements, including accruing an additional day off each month (a bonus of 12 days per year) as a full-time employee.
  • Recognition and reward - sector-competitive remuneration, various recognition programs, and access to long service leave after 5 years.
  • Wellness - stay fit with a fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
  • Professional development - we tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
  • Our reconciliation commitment - Aboriginal and Torres Strait Islander employees are entitled to up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
Requirements

To be successful in this role, you will hold qualifications in social work, social science, or a related discipline, with at least 2 years' case management experience, ideally working with people who have experienced trauma. You will also have experience supporting families affected by trauma, domestic violence, childhood sexual assault, and mental health, as well as an understanding of trauma-informed practice and a goal-focused approach.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply, as we recognise and value cultural knowledge and wisdom. We are committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

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