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Case Worker

7 months ago

Inner West, Australia St Vincent de Paul Society Full time

**Job No**:
**VIN3198**
***

**Location**:
**Inner West**

**:

- **SCHCADS Award hourly rates range from $41.52 - $44.68 (dependent on experience)**:

- **Generous salary packaging benefits where a portion of take-home pay is tax-free**:

- **Clear paths to career progression + ongoing learning and development opportunities**:

- **Max-term contract until 30 June 2026 (in line with current funding)**

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
- We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture._

**The role**:
Providing vital case work support to women and families experiencing domestic violence. Ensuring the support is provided in a holistic client-centered, trauma informed framework.

**Your responsibilities**:

- Ensure interactions with clients are culturally appropriate and consistent with trauma informed care practices.
- Conduct initial assessments in accordance with SHS Practice Guidelines and in a client
- focused, socially inclusive, non-judgemental and empowering manner.
- Maintain and update information in the Client Information System including all administrative tasks associated with assessment and referrals.
- Maintain privacy and confidentiality according to the Society’s Code of Conduct and Privacy policy and relevant legislation.
- Maintain a broad understanding of State and Federal government policies that have a direct impact on the delivery of services to people who are homeless or at risk of homelessness.
- Maintain good relationships with other bodies that interact with the Society and its clients
- Participate in training workshops and ongoing professional development.

**You will need**:

- Minimum Cert. IV in Community Services or higher-level qualifications in related discipline and/or relevant work experience in the homelessness/DFV sector
- Demonstrated experience in delivering culturally aware responses to people from culturally and linguistically diverse backgrounds and people from Aboriginal or Torres Strait Islander backgrounds and trauma informed care practices.
- Good written and oral communication skills, including good interpersonal skills, with a demonstrated ability to relate positively and confidently with a wide range of people.
- Demonstrated ability to work as part of a team and to work independently and unsupervised.
- Good knowledge of, and an ability to access, a range of relevant community resources, particularly in the areas of drug and alcohol services, mental health, legal assistance, income support, employment service providers, training and accommodation, family assistance and permanent housing options.
- Understanding of contemporary domestic violence practice, including the gendered nature of violence and working with trauma.
- Demonstrated ability to use client databases and Microsoft Office packages such as Word, Excel, and Outlook.
- NSW driver licence (unencumbered).

This is our