Medical Receptionist
3 weeks ago
At GenesisCare, we're seeking a highly skilled Medical Receptionist to join our team in a fast-paced administrative role. As the first point of contact for patients, you'll provide exceptional customer service, both face-to-face and over the phone.
Key Responsibilities:
- Work efficiently in a dynamic environment where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and receipting at time of appointment.
- Accurately process relevant paperwork, including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.
Benefits of Joining Our Team:
- Internal career development opportunities globally.
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation.
- The opportunity to work for one of the most influential healthcare providers.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare, including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Learn and grow with our award-winning development programs.
- Free access to thousands of LinkedIn training courses.
We're Interested in Hearing from People Who Have:
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.
About GenesisCare:
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
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