
Industrial Compressor Repair Specialist
2 weeks ago
Job Overview
We are seeking a skilled Field Service Technician to join our team.
The ideal candidate will be responsible for providing breakdown and general service for all makes of Compressors and ancillary equipment, promoting our services and ensuring customer satisfaction through quality workmanship.
Key Responsibilities:
- Provide after-hours call-out assistance and callback availability when rostered on duty.
- Promote and sign up medium to long-term customers under preventative maintenance plans.
- Support customers with their assigned equipment.
- Complete all documentation and administrative requirements.
- Pass sales leads onto sales staff.
- Meet weekly and monthly productivity targets.
- Ensure company-owned equipment & premises are kept in a clean, presentable, and serviceable condition.
- Train, support, coach, and mentor new and existing colleagues.
- Breakdown, maintenance, and repair:
- Install, repair, and maintain the range of Compressors.
- Contribute to the coordination, support, and day-to-day running of the Service Business Team.
- In the event of a breakdown, test the equipment/system and carry out fault finding and repairs.
- Carry out technical preventative maintenance and general service work.
- Ensure that sites where servicing is performed are left clean and tidy.
- Health, Safety, and Environment:
- Conduct risk assessments and ensure the working environment is safe at all times and activities conducted are safe and do not harm self or other employees or customer employees.
- Maintain safety compliance with relevant legislation and regulations.
- Eliminate risks in the working environment by conducting housekeeping, and working with the Customer's line manager to eliminate or at least mitigate hazards before commencing work.
- Promote and support the reporting of incidents such as near misses, accidents, or equipment damage using the reporting system.
- Participate and conduct safety audits for assigned areas.
- Reporting:
- Submit all risk assessments and Job Safety Analysis within 48 hours of being completed.
- Submit timesheets daily of hours worked, work conducted, location, and the job number.
Key Competencies:
- Knowledge of Compressors or similar is essential.
- Ability to converse and communicate Technical and Product information to Customers internal and external.
- Intermediate Computer Skills (Word, Excel, and PowerPoint).
- Demonstrated analytical and problem-solving skills.
- Problem-solving and able to determine root cause.
- Organised self-starter.
Requirements:
- Trade Qualifications: Cert III - Fitter and Turner with a minimum of 5 years' Maintenance experience.
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Engineering and Information Technology.
- Industry: Industrial Machinery Manufacturing.
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