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Mental Health Support Worker

2 months ago


Toowoomba, Queensland, Australia Blue Iris Support Services Full time
About the Role

We are seeking dedicated and compassionate Support Workers to provide high-quality care to clients in the Toowoomba area.

Key Responsibilities
  • Daily Living Support: Assist with daily living activities, personal care, and skill development to promote independence.
  • Safety and Well-being: Ensure the safety and well-being of the individual at all times.
  • Team Collaboration: Work closely with other support staff, healthcare professionals, and family members to provide consistent and effective care.
  • Behaviour Management: Implement strategies to manage extreme behaviours, including verbal and physical aggression.
  • Restrictive Practices: Utilise restrictive practices in accordance with approved positive behaviour support plans.
Duties
  • Provide direct support in accordance with the individual's care plan.
  • Manage and de-escalate challenging behaviours using approved techniques.
  • Implement and monitor restrictive practices as required.
  • Assist with personal care tasks.
  • Facilitate participation in community activities and social interactions.
  • Maintain detailed and accurate records of behaviour support provided and incidents occurred.
  • Communicate effectively with the individual, their family, and the support team.
  • Flexibility to work varying shifts, including early mornings, evenings, and weekends.
Qualifications and Skills
  • Excellent English skills - verbal and written.
  • Experience with challenging behaviours.
  • Knowledge and experience with Complex Mental Health needs.
  • Understanding of ethical restrictive practices.
  • Strong communication and interpersonal skills.
  • Ability to stay calm under stress.
  • Relevant qualifications in Disability Support or Community Services.
  • First Aid and CPR certification.
  • Paid Yellow Card and Blue Card, Drivers License – Road Worthy Registered Vehicle (CAR).
Personal Attributes
  • Empathetic, patient, and committed to improving life quality for individuals with disabilities.
  • Resilient, adaptable, and excellent at problem-solving.
  • Team-oriented but able to work independently when required.
  • Respectful and culturally sensitive to providing care to a female participant.
Why You'll Love Working at Blue Iris Support Services
  • Employee Assistance Program.
  • Flexible rostering.
  • A challenging and rewarding career supporting participants to reach their goals.
  • A welcoming environment.
  • Opportunities to progress from casual to permanent.