Senior Complaints Professional

Insurance dispute resolution role in Melbourne's CBD. Experience in IDR/EDR or complaints management required Your new company Work for a global insurance market leader who are expanding their claims and dispute resolution team in Melbourne. Their aim is to find the best possible solution for all parties, while working with care and understanding. They...

Job Title:Complaints Resolution ProfessionalAbout the Role:The Complaints Resolution Professional provides dedicated support to a committee within the legislative framework, collaborating closely with Members from both the Legislative Council and Assembly.Reporting directly to the Senior Research Officer, you will handle complex complaints and enquiries from...

Join to apply for the Senior Complaints & QA Training Lead role at Bank Australia5 days ago Be among the first 25 applicantsJoin to apply for the Senior Complaints & QA Training Lead role at Bank AustraliaGet AI-powered advice on this job and more exclusive features.Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and...

Join to apply for the Senior Complaints & QA Training Lead role at Bank Australia5 days ago Be among the first 25 applicantsJoin to apply for the Senior Complaints & QA Training Lead role at Bank AustraliaGet AI-powered advice on this job and more exclusive features.Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and...

Key Responsibilities of Senior Complaints AdvisorThis is an exciting opportunity to strengthen the implementation of complaint resolution processes across the organisation.As a Senior Complaints Advisor, you will have a key role in leading and providing expertise to client services teams. This includes ensuring complaint matters are handled sensitively and...

Job TitleThe Senior Complaints Specialist will oversee the complaints process, ensuring compliance with regulatory requirements and industry standards.Job DescriptionThis role leads the development of a fit-for-purpose complaints program aligned with regulatory and industry standards. It involves conducting second-line reviews of closed complaints to assess...

Complaints Quality Assurance Specialist Role OverviewBank Australia is seeking a highly skilled and experienced professional to lead the uplift of complaints capability across the bank. This senior level role will be responsible for providing expert oversight of closed cases to ensure compliance with regulatory obligations, internal policies, and industry...

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

Job OverviewWe are seeking a highly skilled professional to lead the uplift of complaints capability across the organisation by providing expert oversight of closed cases to ensure compliance with regulatory obligations, internal policies, and industry codes.This is a mid-senior level contract role based in Melbourne, Victoria, or Mascot, New South Wales....

OverviewThe Aged Care Quality and Safety Commission have several exciting opportunities for Senior Complaints Officer.Senior Complaints Officers focus on making positive improvements for people receiving aged care, their supporters and service providers. Senior Complaints Officers use a range of techniques to resolve complaints in a timely and effective...