Insurance Support Professional

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $66,900 - $91,400
Customer Service Specialist

Suncorp seeks enthusiastic individuals to join its dynamic insurance team. You will provide exceptional customer service and make a meaningful impact in an exciting and fast-paced environment.

Key Responsibilities
  • Assist new and existing customers by providing detailed information about insurance products and services
  • Handle inbound calls and inquiries, offering solutions tailored to customer needs
  • Achieve sales and service targets set for Strata insurance
  • Address and resolve customer concerns or issues in a timely manner
  • Maintain up-to-date knowledge of insurance products and policies
Requirements
  • Strong problem-solving skills with the ability to simplify complex issues for customers
  • Motivation to achieve and surpass goals consistently
  • Collaborative spirit capable of engaging effectively both virtually and in person
  • High resilience and adaptability to navigate change
  • Proactive mindset for continuous learning and innovative thinking
Benefits
  • Opportunities available in Adelaide or Brisbane as well as from the comfort of your own home with flexible working arrangements
  • A range of leave options, including industry leading parental leave, paid emergency response leave, and military service leave
  • Exclusive offers on more than 400 retailers, discounts across brands, and rewards programs
  • Ongoing study support and career development programs
  • Paid volunteer leave and payroll giving, donation matching
About This Opportunity

We are looking for highly motivated professionals who are passionate about delivering outstanding customer experiences. If you're eager to grow your career and contribute to a dynamic team, we'd love to hear from you.

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