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Rostering Coordinator

2 months ago

Gold Coast, Queensland, Australia Unidex Healthcare Full time
About Unidex Healthcare

We are a privately owned recruitment company established in 2001, operating across Australia with main offices in Victoria, New South Wales, South Australia, Northern Territory, and Queensland. Our business unit delivers supports to the healthcare and disability industry, primarily attendant care and nursing services. We have invested heavily in our framework and registrations to ensure high-quality outcomes aligned to an industry-leading quality management system.

The Role

We are seeking an experienced Rostering Coordinator to join our internal team in our Southport, Gold Coast office. This is a permanent full-time position with an immediate start, offering excellent opportunities for career advancement and professional development.

Key Responsibilities
  • Recruit and manage high-volume recruitment of staff/care teams (Support Workers, ENs, and RNs).
  • Screen potential candidates, conduct reference checks, and assist with onboarding.
  • Enter data into our CRM system and ensure compliance with organisational governance.
  • Develop and maintain a comprehensive roster system to ensure optimal staffing levels.
  • Coordinate with the operations team to understand and adjust staffing requirements.
  • Handle and resolve rostering conflicts or issues.
  • Maintain accurate records of staff availability, shifts, and leave.
  • Communicate effectively with staff and participants to ensure schedule clarity.
Requirements
  • Experience as a Recruitment Consultant or in the HR/Healthcare industry.
  • Comfortable and professional phone manner.
  • Attention to detail with strong organisational and time management skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficient in using CRM systems and other relevant software.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and conflict resolution skills.
  • Understanding of compliance and regulatory requirements in the healthcare industry.