Administration & Customer Service Officer

1 week ago

Rockhampton, Queensland, Australia Cleanaway Full time

About Cleanaway

Cleanaway is a leading waste management company that transforms waste into resources and renewable energy. We are committed to making a sustainable future possible, together.

The Opportunity

We are seeking a highly motivated and customer-focused Administration and Customer Service Officer to join our team in Rockhampton. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and assisting with administrative tasks.

Key Responsibilities

  • Provide frontline communication and support to external customers
  • Respond to customer inquiries in a positive and professional manner
  • Act as a point of contact between operations, finance, sales, and site personnel
  • Assist in the preparation of weekly and monthly management reports
  • Process purchase orders and invoicing
  • Assist with accounts and payroll functions
  • Perform other administrative tasks as required

About You

We value teamwork and commitment, and we seek a proactive individual who is passionate about delivering exceptional customer service. If you have a proven ability to promote proactive relationships with clients, suppliers, and on-site personnel, and you enjoy working in an office environment with repetitive tasks, we encourage you to apply.

What We Offer

  • An attractive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • A supportive and safe work environment
  • Paid parental leave
  • Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, and discounts on private health insurance

Our Process

We are committed to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences, and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us.

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