Bilingual Customer Experience Specialist

3 days ago


Byron Bay, Australia beBeeCustomerService Full time $60,000 - $85,000
Job Opportunity: Customer Service Consultant">

We are seeking a skilled and experienced Customer Service Consultant to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have the ability to build strong relationships with customers.

The Customer Service Consultant will be responsible for:

  1. Providing exceptional customer service via phone, email, and other channels;
  2. Resolving customer queries and complaints in a timely and professional manner;
  3. Selling products and services to existing and potential customers;
  4. Meeting sales targets and exceeding customer expectations;
  5. Collaborating with colleagues to achieve business objectives.
Requirements:
  • At least 1 year of experience in customer service or call centre environments;
  • Excellent verbal and written communication skills;
  • Ability to work under pressure and meet deadlines;
  • Strong problem-solving skills and attention to detail;
  • Experience with database systems and software applications is an asset.
What We Offer:
  • A competitive salary and benefits package;
  • Ongoing training and development opportunities;
  • A collaborative and supportive work environment;
  • The chance to build long-term relationships with customers and contribute to business growth.


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