Senior Front of House Manager
1 week ago
Launch Recruitment is committed to delivering sustainable energy solutions that benefit communities and the environment.
Job Summary$60,000 - $70,000 per annum depending on experience
Key Responsibilities- Front of House Management: Oversee all aspects of reception management, ensuring a professional and welcoming experience for clients and visitors.
- Safety and Cleanliness: Maintain the highest standards of safety and cleanliness in the reception area.
- Client Query Management: Address internal and external queries related to client tenancy, including repairs and maintenance, while ensuring health, safety, and security compliance.
- Office Consumables Management: Manage office supplies, ensuring availability and company policy compliance.
- General Office Administration: Provide comprehensive services, including SAP administration, security system management, record management, and intranet updates.
- Workspace Adjustments: Define and manage workspace changes, aligning with company policies and client needs.
- Lease Management: Accurately input and manage lease information, conducting regular reviews for compliance with lease agreements.
- Invoice Review and Reconciliation: Review and reconcile invoices against lease terms, preparing them for client approval.
- Tenant Improvement Projects: Oversee projects, ensuring alignment with lease terms and client standards.
- Proven experience in front of house management or office administration.
- Strong organizational skills and meticulous attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in SAP or similar office management software.
- Understanding of health, safety, and security compliance.
- Experience with lease management and invoice reconciliation is advantageous.
- Minimum 2 years in a similar role, focusing on front-of-house operations and office management.
- Demonstrated experience in managing client relationships and resolving queries effectively.
- Previous experience overseeing facility management or tenant improvement projects is preferred.
- Familiarity with compliance and safety standards relevant to office environments.
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