Senior Front of House Manager

1 week ago


Brisbane, Queensland, Australia Launch Recruitment Full time
Overview

Launch Recruitment is committed to delivering sustainable energy solutions that benefit communities and the environment.

Job Summary

$60,000 - $70,000 per annum depending on experience

Key Responsibilities
  • Front of House Management: Oversee all aspects of reception management, ensuring a professional and welcoming experience for clients and visitors.
  • Safety and Cleanliness: Maintain the highest standards of safety and cleanliness in the reception area.
  • Client Query Management: Address internal and external queries related to client tenancy, including repairs and maintenance, while ensuring health, safety, and security compliance.
  • Office Consumables Management: Manage office supplies, ensuring availability and company policy compliance.
  • General Office Administration: Provide comprehensive services, including SAP administration, security system management, record management, and intranet updates.
  • Workspace Adjustments: Define and manage workspace changes, aligning with company policies and client needs.
  • Lease Management: Accurately input and manage lease information, conducting regular reviews for compliance with lease agreements.
  • Invoice Review and Reconciliation: Review and reconcile invoices against lease terms, preparing them for client approval.
  • Tenant Improvement Projects: Oversee projects, ensuring alignment with lease terms and client standards.
Requirements
  • Proven experience in front of house management or office administration.
  • Strong organizational skills and meticulous attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in SAP or similar office management software.
  • Understanding of health, safety, and security compliance.
  • Experience with lease management and invoice reconciliation is advantageous.
Experience
  • Minimum 2 years in a similar role, focusing on front-of-house operations and office management.
  • Demonstrated experience in managing client relationships and resolving queries effectively.
  • Previous experience overseeing facility management or tenant improvement projects is preferred.
  • Familiarity with compliance and safety standards relevant to office environments.

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