HR Service Centre Lead

1 month ago


Brisbane, Queensland, Australia Hatch Full time
Lead HR Service Centre Team

As a key member of our HR team, you will lead and develop a geographically dispersed HR Coordinator team, ensuring seamless HR service delivery across all stages of the employee lifecycle.

Key Responsibilities:
  • Lead and develop a high-performing HR Coordinator team
  • Be the Subject Matter Expert on HR Service Centre processes and transactions
  • Perform weekly data audits and validation, ensuring accuracy and quality
  • Measure and report on team performance and quality of work
  • Monitor HR support requests and escalate when necessary
  • Collaborate with Regional HRIS Analysts to resolve technical issues and meet operational requirements
Requirements:
  • Tertiary qualifications in human resources or a related field
  • Strong attention to detail and leadership skills
  • Exceptional administrative foundation and organizational skills
  • Strong communication and interpersonal skills
  • Experience with SAP/Success Factors and HR Systems
What We Offer:
  • Flexible work environment
  • Long-term career development opportunities
  • Collaborative and dynamic work culture

We are an accredited Employer of Choice for Gender Equality and an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.



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