Senior IT Infrastructure Engineer
1 week ago
We are seeking a highly skilled Senior Windows/Active Directory Engineer to join our IT Operations Team. As a key member of the team, you will be responsible for the ongoing support, maintenance, security, automation, and enhancement of our Windows/AD/Exchange/SCCM & VMWare platforms and application stack.
Key Responsibilities:
- Proactively monitor the Windows/AD/Exchange/SCCM & Virtualisation Environment, respond to incidents & requests promptly, and resolve within SLAs.
- Manage incident, changes, and problems through Jira.
- Perform RCA of incidents and work towards permanent resolution.
- Build, Deploy, Manage, Monitor, and Support Windows Servers/AD/Exchange, VMWare, and associated services and applications.
- Ensure regular platform, system, and application upgrades to maintain compliance and security obligations.
- Proactively contribute to enhancements, innovation, and automation, thereby improving the business value and quality of the IT platform overall.
- Provide technical expertise for ongoing development and management of the Infrastructure Platform and supporting services, ensuring best practices are followed and maintained.
- Ensure technical documentation is updated and maintained to a high standard for all platforms, services, and applications in Confluence.
- Adhere to incident, problem, and change management processes.
- Completion of allocated project work within agreed timeframes.
- Enhance existing processes and practices through automation.
- Perform application deployment releases into UAT and Production environments.
- Manage source code, ensure version control, and SDLC processes are followed.
Requirements:
- 7-8+ years' experience working in a similar role within Mid-Large corporate environments.
- Proven experience designing, deploying, managing, and supporting on-premises infrastructure platforms, including Windows Servers/Active Directory, with a security-focused approach.
- Experience with Datacentre migration planning and execution.
- Experienced with IAM using Active Directory and preferably OKTA or similar.
- Experience supporting and managing Microsoft Exchange and SharePoint.
- Experience with Vulnerability Management reporting & remediation using tools, including SCCM, Satellite, and Qualys.
- Experience in developing and enhancing monitoring of key servers, services, and processes to ensure proactive alerting and remediation through products, such as Solarwinds.
- Experience with developing complex PowerShell scripts.
- Experience with managing DNS, NTP, SFTP, Certificate infrastructure, and other core infrastructure services.
- Good understanding of core networking fundamentals, including TCP/IP, routing, firewalls.
- Australian Working Rights - must be an Australian Permanent Resident or Citizen.
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