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Senior IT Infrastructure Engineer
2 months ago
About the Company
Our enterprise client is a global technology company dedicated to helping people and organisations reach their next innovation. Excellent career opportunity to join a leader in the industry and work with our clients' Financial Services customer.
About the role
The Senior IT Infrastructure Engineer will be a member of the IT Operations Team and will be responsible for the ongoing support, maintenance, security, automation and enhancement of the Windows/AD/Exchange/SCCM & VMWare platforms and application stack.
Key Responsibilities
- Proactively monitor the Windows/AD/Exchange/SCCM & Virtualisation Environment, respond to incidents & requests promptly and resolve within SLAs.
- Manage incident, changes, and problems through Jira.
- Perform RCA of incidents and work towards permanent resolution.
- Build, Deploy, Manage, Monitor and Support Windows Servers/AD/Exchange, VMWare, and associated services and applications.
- Ensure regular platform, system, and application upgrades to maintain compliance and security obligations.
- Proactively contribute to enhancements, innovation and automation thereby improving the business value and quality of the IT platform overall.
- Provide technical expertise for ongoing development and management of the Infrastructure Platform and supporting services, ensuring best practices are followed and maintained.
- Ensure technical documentation is updated and maintained to a high standard for all platforms, services and applications in confluence.
- Adhere to incident, problem and change management processes.
- Completion of allocated project work within agreed timeframes.
- Enhance existing processes and practices through automation.
- Perform application deployment releases into UAT and Production environments.
- Manage source code, ensure version control and SDLC processes are followed.
Requirements
- 7-8+ years' experience working in a similar role within Mid-Large corporate environments.
- Proven experience designing, deploying, managing and supporting on-premises infrastructure platforms including Windows Servers/Active Directory with a security focused approach.
- Experience with Datacentre migration planning and execution.
- Experienced with IAM using Active Directory and preferably OKTA or similar.
- Experience supporting and managing Microsoft Exchange and SharePoint.
- Experience with Vulnerability Management reporting & remediation using tools including SCCM, Satellite and Qualys.
- Experience in developing and enhancing monitoring of key servers, services, and processes to ensure proactive alerting and remediation through products such as Solarwinds.
- Experience with developing complex PowerShell scripts.
- Experience with managing DNS, NTP, SFTP, Certificate infrastructure and other core infrastructure services.
- Good understanding of core networking fundamentals including TCP/IP, routing, firewalls.
