Broker Support Manager
1 month ago
The Broker Support Manager will play a crucial role in driving productivity and ensuring brokers within their portfolio remain active, compliant, and adopt technology. This position will be the first point of contact for a portfolio of brokers within NSW/ACT to resolve queries, increase productivity, and retention over each 12-month period.
Key Responsibilities:- Engage and build relationships within broker portfolio, lender partners, and State team.
- Assist brokers to save time by embedding and optimizing My CRM technology (Pipeline and Workflow Activity Management).
- Ensure brokers and their businesses remain safe and compliant by providing support to meet their compliance obligations.
- Complete administrative duties to support the State Director and Sales team where required.
- Facilitate online training/events and drive engagement and attendance at Networking events, PD days, Conferences, and Training sessions.
- Provide exceptional customer service and resolve issues in a timely manner.
- A minimum of 2 years of experience working in a Contact Centre/Customer Service or internal sales role.
- Exceptional organizational and time management skills, with a tech-savvy approach.
- A positive, eager-to-achieve attitude.
- Excellent communication skills, both written and verbal.
- Ability to think critically and exhibit some degree of self-leadership.
- Capable of managing and prioritizing tasks, with strong attention to detail.
- Thriving in a fast-paced environment.
- Strong analytical and problem-solving capabilities.
- Ability to operate and succeed in an agile environment, working cross-functionally, to successfully deliver effective outcomes for customers.
- Exposure to lending technology platforms or equivalent software packages.
- Great customer service skills, with a solution-based approach.
- A self-motivated individual with a desire to improve and evolve in a changing environment.
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Broker Support Manager
3 weeks ago
Sydney, New South Wales, Australia Ray White Group Full timeJob Title: Broker Support ManagerJoin the Ray White Group team as a Broker Support Manager and play a key role in driving productivity and ensuring brokers within your portfolio remain active, compliant, and adopt technology.About the Role:We are seeking a highly motivated and experienced professional to join our team as a Broker Support Manager. As a key...
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Broker Support Manager
1 month ago
Sydney, New South Wales, Australia Ray White Group Full timeJob Title: Broker Support ManagerThe Broker Support Manager will play a crucial role in driving productivity and ensuring brokers within their portfolio remain active, compliant, and adopt technology. This position will be the first point of contact for a portfolio of brokers within NSW/ACT to resolve queries, increase productivity, and retention over each...
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Broker Support Manager
4 weeks ago
Sydney, New South Wales, Australia Ray White Group Full timeJob Title: Broker Support ManagerThe Broker Support Manager will play a crucial role in driving productivity and ensuring brokers within their portfolio remain active, compliant, and adopt technology. This position will engage with brokers predominantly via Google Meet, over the phone, and via email for any agreement/general enquiries, coaching, and planning...
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Broker Support Manager
2 months ago
Sydney, New South Wales, Australia Ray White Group Full timeJob Title: Broker Support ManagerAt Ray White Group, we are seeking a highly skilled and motivated Broker Support Manager to join our team. As a key member of our sales team, you will play a critical role in driving productivity and ensuring brokers within your portfolio remain active, compliant, and adopt technology.Key Responsibilities:Engage and build...
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Broker Support Manager
1 week ago
Sydney, New South Wales, Australia BWA Group Services Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled Broker Support Manager to join our Third Party Banking team. As a key member of our team, you will be responsible for building and maintaining excellent relationships with key broker segments, implementing plans to improve relationships and grow portfolio, and managing applications in pipeline to ensure they are...
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Broker Support Manager
1 month ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey ResponsibilitiesWe are seeking a highly skilled and motivated Broker Support Manager to join our team at Ray White and Loan Market. As a key member of our team, you will be responsible for building and maintaining strong relationships with our broker portfolio, lender partners, and State team.Key Responsibilities:Engage and build relationships with our...
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Broker Support Manager
3 weeks ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey ResponsibilitiesWe are seeking a highly organized and tech-savvy individual to join our team as a Broker Support Manager. As a key member of our State team, you will be responsible for building and maintaining relationships with our broker portfolio, lender partners, and internal stakeholders.Key AccountabilitiesEmbed and optimize MyCRM technology to...
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Broker Support Manager
4 weeks ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey Responsibilities:We are seeking a highly skilled and motivated Broker Support Manager to join our team at Ray White and Loan Market. As a key member of our team, you will be responsible for building and maintaining strong relationships with our broker portfolio, lender partners, and State team.Key Responsibilities:Embed and optimize MyCRM technology...
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Broker Support Manager
3 weeks ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey ResponsibilitiesAs a key member of our team, you will be responsible for building and maintaining strong relationships with our broker portfolio, lender partners, and State team. You will assist brokers in saving time by embedding and optimizing our MyCRM technology, ensuring they remain safe and compliant with their obligations. Additionally, you will...
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Broker Support Manager
2 weeks ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey Responsibilities:As a key member of our team, you will be responsible for building and maintaining strong relationships with our broker portfolio, lender partners, and State team. You will assist brokers in saving time by embedding and optimizing our MyCRM technology, ensuring they remain safe and compliant with their obligations. Additionally, you will...
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Broker Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UbankWe're a digital bank that empowers the next generation to succeed with money. Our goal is to provide a seamless experience for our customers, with smart features and real-time insights to help them achieve their financial goals.Job SummaryWe're seeking a highly skilled Broker Support Administrator to join our team. As a key member of our Broker...
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Broker Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UbankAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative solutions that help customers manage their money effectively. We're committed to delivering exceptional customer experiences and building strong relationships with our partners.Job SummaryWe're seeking a highly skilled...
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Broker Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide a seamless experience for our customers, helping them make the most of their money. We're passionate about delivering smart features and real-time insights that enable our customers to save more, spend wisely, and own their own homes...
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Broker Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide a seamless experience for our customers, helping them make the most of their money. We're passionate about delivering smart features and real-time insights that enable our customers to save more, spend wisely, and own their own homes...
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Broker Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative solutions that help customers manage their finances effectively. We're passionate about creating a seamless experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking...
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Broker Support Manager
1 month ago
Sydney, New South Wales, Australia Ray White and Loan Market Full timeKey Responsibilities:As a key member of the Ray White and Loan Market team, you will be responsible for building and maintaining strong relationships with our broker portfolio, lender partners, and State team. Your primary goal will be to provide exceptional support to our brokers, ensuring they have the tools and resources they need to succeed.Key Skills...
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Broker Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative solutions that help customers manage their finances effectively. We're passionate about creating a seamless experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking...
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Broker Support Specialist
1 month ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative solutions that help our customers manage their finances effectively. We're passionate about creating a seamless experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're...
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Broker Support Specialist
1 week ago
Sydney, New South Wales, Australia Ubank Full timeAbout UbankWe're a digital bank that empowers the next generation to succeed with money. Our goal is to provide a seamless experience for our customers, and we're looking for a skilled Broker Support Administrator to join our team.Key ResponsibilitiesProvide exceptional phone and email support to Mortgage Brokers and their assistantsWork closely with...
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Broker Support Specialist
1 month ago
Sydney, New South Wales, Australia Ubank Full timeAbout UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative solutions that help our customers manage their finances effectively. We're passionate about creating a seamless experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're...