
Front Desk Coordinator
5 days ago
We are seeking a skilled Medical Receptionist to manage in-person and phone/computer-based services for patients and practitioners. The ideal candidate will have excellent customer service skills, be able to multitask, and possess experience with patient record management and data entry.
- Key Responsibilities:
- Provide exceptional customer care, including greeting patients at the front desk and directing incoming telephone calls
- Coordinate radiology exam bookings
- Prioritize general clerical duties
- Maintain accurate patient records with precision data entry skills
- Foster effective communication with other receptionists, referring doctors, and medical professionals
- Process Medicare, DVA, Health fund, and work cover billing and banking
Requirements:
- Candidate must possess excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks efficiently
- Experience with patient record management and data entry is highly desirable
Benefits:
- A supportive work environment with opportunities for growth and development
- Access to comprehensive training and ongoing support
- Variety of work arrangements offering work-life balance
- Range of benefits, including discounts on major retailers and corporate health insurance rates
About This Opportunity:
- This role offers a chance to work in a dynamic team and contribute to delivering positive outcomes to Australians
- Candidates will have access to a comprehensive library of online courses and learning paths via our e-learning platform
- Ongoing support and guidance will be provided to ensure success in this role
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