Senior Business Systems Implementation Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeConsultant Full time $95,000 - $165,000
Business Systems Consultant RoleJob OverviewWe are seeking a skilled Business Systems Consultant to work with customers and configure SaaS solutions using our business management system. This system helps IT leaders make informed decisions about their technology investments, drive innovation within their organization, and capitalize on cloud transformation.Main Responsibilities
  • Support multiple projects via onsite and remote configuration and development, gathering functional and business requirements from clients and translating them into a functional hosted solution design that meets customer needs.
  • Configure, test, and document dashboards, reports, and underlying data models to meet functional design specifications.
  • Operational management of select customer implementations, including loading new data and reviewing and validating dashboard/report outputs.
  • Work closely with the product management and development organization to channel client feedback and solutions into future releases of the business management system.
  • Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues.
Key Skills and Qualifications
  • Degree in engineering, computer science, MIS, finance, or equivalent experience.
  • Training or certification in ITIL or equivalent is a plus.
  • Strong analytical and problem-solving skills, with attention to detail and the ability to come up to speed on complex concepts quickly.
What We Offer

A collaborative and dynamic work environment where you can grow professionally and develop your skills.

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