Customer Service Team Lead
6 days ago
Unlock Your Potential in a Dynamic Retail Environment
Drakes Supermarkets is a leading retail industry success story, with a strong family-owned and operated private company culture. As a key player in Australia's largest independently-owned supermarket chain, we offer exciting career opportunities for ambitious individuals.
The successful applicant will be given the autonomy to manage the department as if it were their own business, with the flexibility to tailor the store's service and product offering to meet the specific needs of local customers.
Key Responsibilities:
- Lead a team of retail professionals to deliver exceptional customer service and drive sales growth.
- Develop and implement effective store operations, including front-end and POS management.
- Supervise and mentor team members to ensure excellent customer service and high-quality store presentation.
- Collaborate with management to achieve business objectives and drive store performance.
- Ensure accurate staff rostering and manage labor costs effectively.
- Develop and maintain strong relationships with customers, staff, and external stakeholders.
- Stay up-to-date with industry trends and best practices to drive business growth and improvement.
Requirements:
- Proven experience in retail management, with a strong track record of delivering results.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Commitment to delivering exceptional customer service and driving business growth.
-
Customer Service Representative
5 days ago
Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full timeAbout UsSERVICE HERO CONSULTING LLC is a leading provider of innovative solutions in the automotive aftermarket. We are passionate about delivering exceptional customer experiences and building strong relationships with our clients.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales...
-
Service Deli Team Lead
6 days ago
Gold Coast, Queensland, Australia Drake Supermarkets Pty Ltd Full time**About Us**Drake Supermarkets Pty Ltd is a leading retail industry success story. As a family-owned and operated private company, we are Australia's largest independently-owned supermarket chain. Our unprecedented growth has created excellent career opportunities within our company.**Job Summary**We are seeking a highly motivated and experienced Service...
-
Customer Service Representative
1 week ago
Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Officer to join our team at Service Hero Consulting LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
1 week ago
Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Service Hero Consulting LLC team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer...
-
Customer Service Representative
24 hours ago
Gold Coast, Queensland, Australia SERVICE HERO CONSULTING LLC Full time{"title": "Customer Service Officer", "description": "Join Our Team at Service Hero Consulting LLCWe are seeking a highly skilled and organized Customer Service Officer to join our team at Service Hero Consulting LLC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met...
-
Service Deli Team Lead
1 week ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity at Drakes SupermarketsAbout UsDrakes Supermarkets is a leading retail industry success story. As a family-owned and operated private company, we are Australia's largest independently-owned supermarket chain. Our unprecedented growth has created excellent career opportunities within our company.About the RoleThe successful...
-
Customer Service Representative
3 days ago
Gold Coast, Queensland, Australia Gold Coast Hospital and Health Service Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer in Retail Food Services at Gold Coast Hospital and Health Service.Key Responsibilities:Provide exceptional customer service to patients, staff, and visitors in a fast-paced retail food environment.Prepare and serve food and beverages...
-
Workshop Team Lead
23 hours ago
Gold Coast, Queensland, Australia Liebherr-Werk Nenzing GmbH Full timeJob Opportunity: Workshop Leading HandLiebherr-Australia is seeking a skilled and experienced Workshop Leading Hand to join our team at our Yatala Branch. As a key member of our workshop team, you will be responsible for leading a team of technicians to deliver exceptional service and maintenance to our customers.Key Responsibilities:Lead a team of...
-
Customer Service Director
3 days ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeJob Description**About Us**Drakes Supermarkets is a leading retail company in Australia, known for its commitment to customer satisfaction and community involvement.**Job Summary**We are seeking a highly motivated and experienced Customer Service Manager to join our team. As a key member of our management team, you will be responsible for leading our...
-
Customer Service Manager
1 week ago
Gold Coast, Queensland, Australia Rebel Sport Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced retail leader to join our team as a Customer Service Manager. As a key member of our management team, you will be responsible for guiding team members to deliver exceptional customer service and sales results.Key ResponsibilitiesLead and motivate a team of sales and customer service staff to...
-
Customer Service Manager
1 week ago
Gold Coast, Queensland, Australia Rebel Sport Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced retail leader to join our team as a Customer Service Manager. As a key member of our management team, you will be responsible for guiding team members to deliver exceptional customer service and sales results.Key ResponsibilitiesLead and motivate a team of sales and customer service staff to...
-
Housekeeping Team Lead
24 hours ago
Gold Coast, Queensland, Australia ISS Full timeThe Role:We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at ISS. As a key member of our facilities management team, you will be responsible for overseeing the day-to-day cleaning operations within our buildings.Key Responsibilities:Supervise a team of cleaners to ensure high-quality cleaning standards are...
-
Clerical Team Lead
1 week ago
Gold Coast, Queensland, Australia South Coast Radiology Full timeAbout the RoleSouth Coast Radiology is seeking a highly skilled and experienced Clerical Team Lead to join our team at our Robina practice. As a key member of our administration team, you will be responsible for leading the Radiology Administration Team and ensuring that our reception team provides a superior service to our valued patients and referring...
-
Customer Service Representative
6 days ago
Gold Coast, Queensland, Australia OZI4X4 PTY LTD Full timeAbout Ozi4x4 PTY LTDOzi4x4 PTY LTD is a leading provider of 4x4 accessories, dedicated to making 4WD'ing more accessible and affordable for everyone.Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our dynamic team at our Burleigh Heads store. As a Sales Representative, you will be responsible for delivering...
-
Grocery Retail Team Lead
5 days ago
Gold Coast, Queensland, Australia Drake Supermarkets Pty Ltd Full timeDrake Supermarkets Pty Ltd is a leading retail company in Australia, known for its commitment to excellence and customer satisfaction. As a family-owned and operated business, we pride ourselves on providing a dynamic and supportive work environment for our employees.The successful candidate will be responsible for overseeing the grocery department, treating...
-
Customer Service Director
3 days ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeUnlock Your Potential in a Thriving Retail EnvironmentDrakes Supermarkets is a leading family-owned and operated private company, renowned for its success in the Australian retail industry. As a dynamic and growing organization, we offer exceptional career opportunities for ambitious individuals who share our passion for delivering exceptional customer...
-
Customer Service Representative
1 week ago
Gold Coast, Queensland, Australia Village Roadshow Ltd Full timeAbout Village Roadshow LtdVillage Roadshow Ltd is a leading entertainment company that operates a range of businesses, including theme parks, water parks, and resorts. Our company is committed to delivering exceptional customer experiences and creating memorable moments for our guests.Job SummaryWe are seeking a highly skilled and customer-focused individual...
-
Customer Service Representative
3 days ago
Gold Coast, Queensland, Australia Sitel Group Full timeAbout The PositionWe are currently recruiting Customer Service Representatives to join our team at Sitel Group, a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.Key Responsibilities:Answer inbound calls and...
-
Customer Service Ambassador
3 days ago
Gold Coast, Queensland, Australia Accor Apartments & Realty Full timeJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Accor Apartments & Realty. As a key member of our front desk team, you will be responsible for delivering exceptional hospitality and creating memorable experiences for our valued guests.Key Responsibilities:Roll out the red carpet of hospitality: Ensure...
-
Customer Service Representative
24 hours ago
Gold Coast, Queensland, Australia Bradnam's Windows & Doors Full time{"About The Role": "As a key member of our team, you will provide exceptional customer service to our growing department in Ashmore. You will contribute to the daily requirements of the branch by providing great customer service and accurate information to internal and external customers.", "Responsibilities": "Provide timely and effective responses to...